Customer Testimonials
Best customer service. Better than the New Orleans location here. Don’t mind the drive, since I know what I’m getting, which is good service!
I appreciate my Service Advisor Mike Rhea so much. I called him as soon as my "Check Left Low Beam" message came on and I was able to bring it in the same day. Great service!
Fast and friendly service. Billy is always willing to help and has an award winning attitude. I Wish there were more discounts for loyal customers.
I called Mr. Hebert for service and less than 24 hours, he was able to get me the service I needed. This dealership has the best service in Mississippi. I will recommend all my friends.
Great customer service as usual! Work was done in a timely manner and Billy was in constant communication as to the progress of my service
Easy process to buy and took less time than expected l. I have come back here because Billy Hebert in service is amazing! Completely trustworthy and kind.
Great service team. They’re like friends! Billy Hebert is the best. He always goes the extra mile to take care of me as quickly as possible!
Stephen was Awesome! He got the deal done fast! Billy did an excellent job on making sure my vehicle was detailed! I am loving my Toyota, Highlander Limited! For the most part, the customer service was Great!
Mike and Billy Excellent service tech. You are always assured of the best service available with a smile. Your vehicle will come to you clean and complete.
Everyone at Mercedes-Benz of South Mississippi is fantastic to deal with and always treats me and my wife well! From our purchase experiences with Jack to our continuing service encounters with Billy and the rest of the service crew, we've always been treated well. They know how to get it done!
I appreciate how quickly Billy always works us in and gets the job done in a timely manner! Thank you for taking care of our vehicle!
Excellent service. The car wash was extra special. Thank you Mike for the prompt service and schedule that met my needs. Looking forward to my next visit.
We had an excellent experience with Mercedez Benz of South Mississippi. They were fast, efficient and provided exactly what we needed/wanted. We got a great value for our trade in and new purchase.
The Service department is always so helpful and friendly. When I call for service they are quick to get my car scheduled for an appointment. They are wonderful when dropping off your vehicle... They come out to great you! The vehicle check in is quick and efficient.
Out standing service! Appointment on time and covid compliant in waiting room. Courtesy and respectful of my vehicle. Billy was sure work was done to perfection.
Stephen Furney offered excellent buying experience. He went far and beyond to locate a specific color and package I was looking for.Stephen was very knowledgeable of the vehicle.
Mike Rhea was very helpful and friendly, I’ve been a 20 year patron of MB with numerous purchases, the staff at MB of south Mississippi has been by far the best experience I’ve had at any dealer. Thanks and will take my business there!
I’ve been a customer here for many years and Mike Rhea always goes above and beyond to assure that he is providing the utmost excellence when it comes to my service needs. Highly recommended!
Mike Rhea handled needed repairs in a prompt, professional manner, as always. He represents your enterprise exceptionally well. Repairs completed promptly, with car running great. Thank you!
Very accommodating. Kept me informed at every step of the way. Continued to check to be sure the problem was solved. very professional in every way.
Billy is amazing and He’s the best out there and I appreciate him and everything he does to ensure I am taken care of!
Sales and Management went above and beyond during my purchase. Really good pricing, great trade allowance, and great follow up. You will not find a better MB dealer in the country. Great inventory selection. Overall great people to so business with!
Christopher Stuben went over and beyond to find exactly what I wanted. Peyton was so professional and helpful. Highly recommend!! Excellent service and easy process!
My service specialist Mike Rhea was very helpful and repaired my mercedes-benz to my satisfaction and pricing was reasonable. Thanks for your help mike
Customer service is always excellent. Billy Herbert takes an proactive interest in making sure all is right. Pat and the mechanics do a great job.
Billy is the best!!! He always gives a full explanation of service required and is pretty spot on with cost.. Don't know what I'd do without him
Still the best service department. Mike in service continues to provide the best service bar none. He makes the process easy and ensures the customer is taken care of.
First time to this dealership and they took care of everything and did a good job of explaining. Will be back for future services. Recommend.
Very nice and keep me updated on the work. Lol lol lol lol lol lol lol lol lol lol lol lol lol lol lol lol lol lol
They came and picked up my car as a service really nice gentleman Mike my service attendent was awesome and thorough. Really great customer service.
Michael Rhea’s customer service is exceptional! He goes the extra mile ensure his customers are satisfied. This location is the best MB dealership I have ever visited.
Jack was very friendly and helpful provided me with what I needed as for the service Tech they had to go to a long route to identify the problem which I already knew and told him about but it got solved after taking 5 days where it shouldn't take more than one day or less as for Jack the service agent he helped me and provided all the support I needed .
Mr. Herbert was transparent on what service was to be rendered and he kept me informed on any and all changes. Good job and thanks!
The Service Department at MB of South Mississippi are quick to respond and keep you updated along the way. I’ve experienced nothing but great service every time.
Jack was very knowledgeable and helpful and communicated what we needed. We appreciated his attention to detail and his professionalism. He went above and beyond to provide great service.
Dealership is easy to work with and makes every experience as painless as possible. Huge thanks to Billy for making sure everything is done right.
This dealership has been leasing and selling me cars for over 10 years. My wife and I both drive Mercedes. A big part of that is the professional service, fairness, and friendly atmosphere we experience at MB Deiberville. Ron always works us a great deal and Billy Herbert bends over backwards to keep us happy with service. Truly awesome experience!
James is the best! We knew what we wanted and he handled everything perfectly. He did not try to give us the "run around" and made sure we were satisfied with everything.
Friendly, clean, and courteous, always take my vehicle right in and never do I have to wait very long for it to be completed. Great
A fantastic experience from the beginning of the process to the end! Israel, is a true professional and made the experience remarkable. I would gladly refer this dealership to family and friends.
I’m pleased with the service I’ve received at MB of SM. The guys are always cheerful when greeting you. Everyone else is very professional and knowledgeable when I have a question or concern. It’s a pleasure to go there.
Your service manager Billie is top notch. When I drop off my car I know it’s in great hands. He communicates so well and I trust him so very much. He is personable and always so nice even when very busy.
Had a dead battery that needed replaced. Had a Mercedes Technician , Pat, out to my house in less than an hour and replaced the battery. Fantastic Service
Chris and Steven were very willing to get us into the cars we wanted. Great experience and we very much enjoyed our time with them
I received excellent service at the service department with Mike Rhea. The service was great. Everything was completed on my car I was get updated on my car while it was there
Went in for first service check with the staff scheduling it easily for me. I was able to get a rental while they worked on my car. Billy kept me informed on how everything went with the service. It was a smooth process & I loved that they cleaned my car for me too!
Stephen Furney made the experience absolutely fantastic. I’ll probably never buy a car from anyone or anywhere else. From the negotiation to the home delivery of the car and the paperwork everything went perfectly.
The service was great as usual. Billy is the best I have EVER dealt with. A prime example of what customer service is..! He services were done quickly and the wait was short.
Billy has always been professional and goes above and beyond when I work with him..great customer service. I would recommend to anyone who ask
Carlos and Billy both were fantastic to work with. They fit me in on a Saturday when MB of New Orleans told me they couldn’t look at my car for 2 weeks. I was in and out with a new battery and oil change in less time than it took for MB New Orleans to tell me they couldn’t help me.
Another great experience, exceeded expectations, couldn’t ask for more loaner car gave me an opportunity to see and drive a GLB, let me know that my GLC was the right purchase for me
Always a great experience at Mercedes Benz of South Mississippi. Billy is the BEST!! We look forward to our future service needs and experience. Would be happy to refer anyone to go see them!!
Great experience , Israel is the best I keep coming back because of the great service provided Best place to buy a Mercedes and I've bought a few
They always strive to ensure I get the best possible service at the most affordable price. Thanks for making the effort to ensure my family is safe. Many Thanks
Mr Jack Daughtery was on it and a good repsenative for company prompts and supportive. The service was hood and I am please it and will return again .
Great customer service! Susan, Steven, Adam, and Peyton took GREAT CARE OF US! They made sure we got exactly what we wanted ! We are very pleased and will definitely be back
Jack was an excellent representative of the service department. I did not buy my AMG from this dealership. However, he made sure I had a car to drive whWhile my car was being service. He also checked a couple of times to make sure the car was functioning correctly.
Mike is always so helpful and accommodating. He always makes sure I get quality and prompt service. He took time to help with a minor repair himself. Thanks Mike! I’ll be back! Just because of you and the team!
I had the best experience working with Chris, Ron, Isreal, Josh, Susan, Heather, Steven, Billy, Carlos, and Mike. This Mercedes Team made the transaction seamless. I told them exactly what I wanted and they came through. The service is best to none. They make it hard to go with any other brand. Great quality vehicles and better service. Thank you
Christopher Stuben, GM and Billy Herbert our Server Manager along with Birch Parts Manager were OUTSTANDING !! I had a blown tire 25 miles from the Mercedes dealership and Christopher and Billy arranged to get my car and also they sent Birch came to pick me up, bring me to the dealership and gave me a loner car while my car was repaired. Additionally Billy Herbert looked at my car’s maintenance history and informed me that I was due a schedule service and offered to have it done at the dealership. His kindness saved me a ton of time by his ...
Billy provided exceptional service (as usual). I couldn’t ask for a better service manager. Although I am deeply concerned and saddened by the fact that the tires Mercedes chose for my vehicle have caused me to replace 5 tires in less than. 18 months of ownership, Billy’s service remains impeccable.
Mercedes have given me good service Every time I brought my Mercedes in for Service I am very pleased with the service They have done.
Always prompt and courteous service. I love the fact that they know me by name. I totally trust them with my car. Looking forward to my next purchase
Mike Rhea was a great help to me, he always kept me informed of my vehicles process with my insurance company. He has always provided Great customer service to me
My salesman Peyton was very responsive, and made my experience easy and hassle free. I have been contacted by the service department even though I did not ask for them to, to follow up on something I had mentioned to Peyton that I was curious about. I definitely will recommend this dealership to many of my friends.
They gave me a rental car because they thought it would take a few days to locate my problem. . But one hour later they called and said my car was ready. Perfect!!!!
Mike is great and makes sure that your vehicle is well taken care of. They have great communication and it’s obvious they care about their customers.
Mike in service he always very helpful. I always try to let him know when I’m coming so he can arrange for me to have a loaner car.
Customer service with Service , sales and Financing was great. Especially Financing, Joshua was really efficient with his paperwork and explained everything to my husband and I thoroughly!
Great service and accommodation for our hectic schedules. The service was very prompt. We drove from Pensacola, FL because of the Great Customer Service. Thanks Mike
Best treatment I’ve ever experienced with a MB dealership. Drove over 1.5 hours from New Orleans just to try another service group. Billy showed professionalism which I was not accustomed to before, and I know both my wife and I will be returning for all service work in the future.
I received excellent service on my visit. I was given a loner vehicle while my vehicle was in service. The price was also a plus.
Always great service and so easy to deal with and takes great care of the customer with any requests you may have,nice friendly people!
Chris Stuben is the best. He is a super cool cat with loads of experience. Friendly and welcoming. Birch in parts is excellent as well, I know her from the Navy "Non Sibi Sed Patriae!" . What an excellent couple of folks.
Best service anywhere! Mike Rhea always goes out of his way to get proper service done and in a timely manner. Exceptional quality of service and customer relations.
Great customer service!!!one of the best in the country Mike is an excellent service manager. The whole team is excellent. I will continue to be a happy customer
Billy Hebert did an outstanding job and he is very customer service oriented! He kept me informed on what was needed on service of my vehicle and had it ready when he said he would.
Billy does a great job handling any thing with the car service. Michelle has had nothing but good things to say too. Thanks for taking care of the care
My experience at Mercedes Benz of South MS was some of the best iv had when it comes to dealerships. Peyton was my sales guy he was very helpful
Billy goes above and beyond to make sure customer service is exceptional. Everything is take. Care of and I was kept up to date on service
They made it very convenient for me! Mike in service was awesome! Excellent customer service experience.... very accommodating.. He made the process very seamless for me down to making the payment via text message.
I ordered a new g63 my experience was great all the way around Israel was a very knowledgeable sales consultant. I would recommend this experience to all my friends
Very professional place and the service department was great. I would recommend it. Jack is awesome as a service representative. I hope that my statement helps
The dealership has improved over the past two years. Service was difficult because everyone was either passing the buck or too busy to answer their page. Mike Rhea has drastically improved customer service as has Christopher Stuben with the sales staff, finance personnel and greeting personnel showing marked improvement
James Armstrong was very friendly and accommodated my desires in a vehicle. He was excellent at his product knowledge. I would buy from him again and refer others to him.
Great service department. I was able to come for new tires the same day I called. It didn’t take long. Also got a car wash.
Great sales and service. They take the time to understand your needs. I will continue to do business with MB of SM. Chris and Jack were awesome!
The service was relatively fast. The staff was friendly. The lobby and bathroom was clean. Most new cars I have bought in the past provide free services on new vehicles.
Amazing service and staff. Steven was very helpful in finding the perfect vehicle for us. Susan was great in her finical services. Thank you for everything
Excellent polite professional service Comfortable waiting area Washed my vehicle On time and accurate delivery Offered water coffee drinks etc Beautiful dealership Friendly staff and mechanic s
I needed a B service and called Mike Rhea. He scheduled me promptly and took care of me immediately upon arrival. Ready by early afternoon and pick up was equally easy. Overall, five star service.
The service provided on my 2009 Mercedes s550 was very good. The service manager was very pleasant and professional. I was very satisfied with the service rendered. Looking forward to future service.
The people in the service department are always helpful and accommodating. My car is always taken care of the first time! Top notch professionalism and attention to detail.
We have been so very pleased with the dealership and in particular folks like Mike Rhea, Billy, and Pat in service. 10stars excellent group to work with
Every one was very nice. Very clean in there. I don’t know about price for the service.l as I’ve never taken my car elsewhere for service. A nice young man in the parts dept replaced my key fob battery.
I really wasn’t in the market for purchasing a vehicle but I went in me & my wife and Steve Biggs greeted us with open arms he made our purchase really easy and professional Such a wonderful salesman..We Appreciate it
Great service very professional. Car was cleaned and was taken care of in a timely manor. I would highly recommend getting your service done here. Thanks Jay
Always service oriented. Billy is prompt. He is courteous. I like that they are quick to offer a lonaner car for use until my care is finished. They also follow up
Always great service. It’s why we buy from south ms! Jack is wonderful to work with and gets it all done. Drivers were so kind snd professional also!
I took my car in for tail light replacements. The work was done in 45 min. Mike was very helpful and professional. Thank Mile for a great job.
