Customer Testimonials
Superb work Easy to schedule Service rep good communication Great dealership and sales force Great
Very professional.. kept me informed..Paul is the best
Mike always works to seek the ultimate customer satisfaction. Mike Rhea is trustworthy and reliable.
Salesman was fantastic in finding what I wanted. Dealership staff was great! Very courteous people
Easy. Informative and did the repair Very professional atmosphere. Courteous and accommodated my needs Great place
The best and my favorite people and dealership! Don't you know it's Thanksgiving?! I have and will continue to recommend this dealership. Everyone is so polite and friendly.
The service center is first class and Greg does a great job of communicating and guiding you when your car is being serviced. Excellent…
Had great service in a timely manner. I had great service in a timely manner. Everything was looked over, and my car was washed and vacuumed and ready for my road trip.
I love coming there! Out of all the Mercedes Benz dealerships this one it the best! Mike and everyone else always make me feel like family!
Service was done quickly and correctly
Always the best possible service! Paul and Mike at the service department are rock stars!
Nice and friendly great work on my vehicle will recommend to others for repairs and service
Very helpful and friendly. Went out of their way to help us when we were traveling from Texas and AC went out. Highly recommend.
Mike and his team are are very good at what they do and honest! A plus!
It's was great. The was real fast and convenient. I highly recommend the customer service.
Great customer service !!!
I have always received excellent care from the Mercedes-Benz service representatives. But I must say that Paul has consistently gone above and beyond to help me with my questions and service needs.
The service department in this dealership meets all of my expectations of what customer service means. The staff is friendly and knowledgeable. This experience is not once and a while, but every time my new car has needed attention. Thanks Mike Rhea!
Outstanding services from folks who genuinely care about my satisfaction. Alexandra was most pleasant and knowledgable.
Greg Dent was and is extremely helpful. He got me in quickly and took care of my issues
quick ,easy ,everyone was very polite
Everyone is very helpful. I was in from out of town and was able to bring my car in the same day. Fast service.
As always I received excellent service from my Mercedes team and Paul Obannon.
Awesome service, friendly faces
We have been coming to Mercedes for a long time and the staff is very friendly and helpful. Mike Rehea had been terrific to do business with. We really appreciate him. We will recommend others to do business with Mercedes Benz.
Appointments are always on time, and very flexible, super nice dealership I will continue to be a customer and at end of 2024 will look at purchasing another vehicle
Outstanding service and overall experience. My wife loves her SUV. Steven is very professional and extremely knowledgeable. I’d highly recommend him and MBSM to anyone in the market for a vehicle.
They were kind, efficient and went above and beyond the norm with our situation.
It was a great experience. They were very accommodating I don't have anything else to say
Mike Rea is awesome. He makes our service experience good. He ihas been our person for years
Paul can take a stressful situation and turn it into a breeze. He is always my first call.
This is by far the best Mercedes Benz dealership that I have dealt with, and I’ve owned several dozen Mercedes. I highly recommend them!
We are always pleased with this dealership. We have both of our vehicles serviced here and they usually go above and beyond for us.
Everyone is very polite & professional, accommodating on getting me a loaner car, highly recommended, Thank you
Paul O’Bannon and Mike Rhea are great! The mechanic who serviced my Mercedes is very knowledgeable. The service department of Mercedes Benz of South Mississippi puts the Galleria BMW service department to shame. But then again while BMW is a great car, it’s not a Mercedes. Thanks Mercedes Benz of South Mississippi for providing great products and service!
Excellent service.I was able to get service on a new battery on the same day.
Fast courteous service, took care of my purchase without waiting all da just to sign my deal.
This was one of the best and most relaxed car buying experiences I’ve ever had. I highly recommend Mercedes of South Mississippi. Everyone there went out of their way to make the experience fun. Special thanks to Israel Aninion.
Steven B was the reason we came back to this dealership. His customer service is unmatched and we completely trust him. We could not ask to be taken care of any better
The service department is a pleasure to work with. They communicate well with repairs and timing for your service. I especially appreciate the concierge service!
Outstanding Performance and customer service. Alexandria did an amazing job with her service. We are very pleased with our purchase.
Incredible team from the management to the service department. Chris the manger and Paul in service are incredible when it comes to customer service. Thank you for your kind courtesies!
Professional, courteous and attentive to detail, however, prices for services are extremely high. Very disappointed with the failure of hydraulics in the hatch back door and failure of sunroof closure. These are mechanical items that should have a much longer life expectancy for a manufacturer that prides itself on quality.
Customer service is above and beyond the call of duty! I am very pleased with this group.
I experienced total professionalism when I took my car in for a service. All work was done in a timely manner. Mike Rhea was instrumental in meeting customers need.
Once again , they have exceeded my expectations. Got the car back fast, fixed right and less than quoted in price how can you beat that
The staff was friendly, polite and courteous. The waiting area was of very high quality and very well stocked. It made the wait all very tolerable.
Nice dealing with Greg in service good communication quick response gave me loaner car when I needed it
Good!
I want to say thanks you for your time and support in meeting all my car buying needs Eric Holmes A Eric Speedy Bail Bonds
Service Advisor was all business, very courteous and work done timely. concerned inside not vacuumed
Awesome experience and service the waiting area is very good too 👍
Brought my E350 in for a usb port replacement and everyone was so helpful ,I was in an out in no time at all. They offered to drive me anywhere while my car was being worked on to make my experience comfortable. Great experience to have my car repaired.
The service was top tier professional. We were treated with the upmost dignity and respect. The knowledge of the Sales representatives was impeccable!
This was my 1st mercedes purchase in over 20 years, and I must say Steven Biggs made this a very pleasant experience. I will recommend him as the Dion prime time of cars.
I love my little Eggie...MBSM has always been the best Mercedes dealer from New Orleans to Destin!
Mike in service was very nice and knowledgeable about what was wrong with my car. Very professional business.
The service was amazing! The team is professional. They provided options and "no" never entered the discussion!
Amazing service great ppl amazing team know how to take care of us love them
Outstanding Service Department, Service Consultant Cassandra Foreman was relentless in assisting me during my Service visit . Checking through out the Day to See if I was doing ok and keeping me informed on what was occurring with my Vehicle . Waiting area and Mercedes Merchandise they displayed was very appealing. Inter reaction with Sales team personnel was both enjoyable and informative. An Overall Enjoyable Experience .
Paul in Service always takes good care of us! His customer service is excellent!! Service Dept is great too!
Greg is attentive, efficient and so easy to work with.
Always helpful and quick to get service completed.
This dealership offers outstanding customer service and professional technicians who repair your vehicles. They are very knowledgeable, helpful and proficient.
Very good service gold star time was fast service help with setting up car service even the finance was fast and professional
Great Service
Always good service.
I always love visiting the Mercedes Benz dealership. Everyone is friendly and professional. Best decision I’ve ever made.
Came in for B Servicr. Mike was extremely helpful and provided excellent service.
The men and ladies kept me in the loop throughout the entire process and helped.
From start to finish the service was impeccable. I thought I would be without my car for a day or so, yet within hours I had my car again. The service was completed thoroughly and they washed the car as well. Thank you for the professionalism all round from initial appointment to final pickup.
Exceptional service and professional staff as always. Mike Rhea made sure everything was taken care of and kept me well informed. Thanks again for all that you do.
Its because of service advisors like Paul Obannon that keeps me coming back to this dealership
Friendly service, quality work. Overall great experience. Greg really makes you feel like family.
The dealership has great service and the work is high quality. I was able to leave the car after hours as well. When I had not heard anything concerning status on my service, I called and got a response the same day.
Great service, took us straight in and attended to our needs. Very reassuring regarding the issue with our vehicle.
