Customer Testimonials
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I was in the market for a used GLB 35 AMG, and as us car guys do, I scoured CarGurus and AutoTrader until I found the perfect one at Mercedes-Benz of South Mississippi. I made a call to the dealership and was lucky enough to speak with Robert Waltz. From the moment we started talking, Robert was professional, knowledgeable, and ready to make a deal.
Since the car was Certified Pre-Owned, I had no concerns about the vehicle itself—I just wanted a few grand off the price, and if we could make that happen, we had a deal. Robert made ... Read More DealerRater - Feb 21, 2025
I received great service and assistance! There team was able to fix a complex issue with my Mercedes. I was treated with respect & professionalism and back on the road within an hour! The service rep Mike R and cashier Grace K turned a tough situation into a great day! It's folks like these that make you glad you bought a Mercedes in the first place.
We had a wonderful experience purchasing our new GLA 250. James Armstrong is knowledgeable, professional and a pleasure to talk to and work with.....no haggling, no pressure and we were given a great price for our trade-in. Kudos also to Steve Furney for making the "finance part" efficient and painless! We highly recommend this dealership.
Excellent response to our request. Found the perfect car for our needs Brought car to our home and picked up our trade Glen & Kathy Germany
Excellent experience purchasing CPO GLE 350. James and Adam were great to work with on a deal we couldn’t turn down. Being new to Mercedes, James patiently walked us through the Mercedes technology to get it set up for my wife.
Quick The service advisor worked with me and we resolved the issues on my budget
I think it is Greg The dealership is always responsive, pleasant and very professional Extremely competent
Very good service rep but my engine light came on 20 miles down the road I called back my service technician was wonderful told me to bring it back bought it
Mike Rhea and the maintenance team always go above and beyond to take care of customers! Their professionalism and hard work are why we always buy another Mercedes! Love the car and the service at Mercedes Benz of South Mississippi!
Best MB dealership that I've ever had the pleasure of dealing with. Outstanding service Fast and efficient
The service advisor was very knowledgeable about the process and made me feel like a valued customer
They always take excellent care of our vehicles. Highly recommend them for servicing of Mercedes vehicles!
Christopher and Steven always go over and beyond to make my purchases seem less. Very professional
Amazing staff! Definitely the best Clean environment great staff very friendly offered me snacks Pete t customer service from start to finish
Great service as usual. I live 3 hours away and I come to this location because of the impeccable customer service.
Always up front answers questions. Helps in any way. Very experienced service person. Calls and keeps You informed.
Had the best experiencing buying my GLC. Dealers were knowledgeable and friendly and made sure we were taken care of.
Great service!
The atmosphere was great. The staff was helpful and professional. The support staff did an excellent job with the loaner car and detailing my vehicle.
You guys lost my keys. Cassandra had to find them vie security tape and return my car to me the next day. She was extremely thoughtful in this effort
This is one of my best visits. My car was scheduled and in and out in record time, and I was satisfied with the service 100%.
Amazing service!!! Courteous, professional and prompt!! As always, Mike took great care of us!! Thanks!!
They fixed the problem and were very professional Very pleasant, very helpful and got the job done
Mike Rhea has taken care of our service for several years. We really appreciate his attention to detail and he is a great asset to MBSM.
As always, we received top notch service and Paul was very helpful and accommodating! This is my third car purchased from MBSM but it won’t be the last!!
This Mercedes-Benz dealership consistently provides professional, efficient, and courteous service. I would highly recommended them.
My car needed service and a windshield replacement for which both were handled in an excellent manner
Got fixed. Mike is a wonderful guy and addressed all the issues necessary Very good service
Mike is very polite and helpful whenever I have an issue with my car. So glad he's there to help even if I'm just bringing my car in for service. Thank you Mike.
We live in Birmingham and bring our G550 to Mercedes Benz of South Mississippi for service, they have always taken great care of us.
Outstanding customer service and vehicle service
Awesome ! The best service department ever! So nice to work with! Professional, accommodating, and friendly
Above and beyond Customer service is tough notch. The staff really went above and beyond
See answer to 1st question. Poorly handled. And had to pay almost $1k to get a $75 oil change.
Outstanding service!!! First Class Organization…👍🏾👍🏾👍🏾
Excellent dealership. Very knowledgeable and we love our service person. His name is Mike.
Mike Rhea could not have been more professional. He kept me up to date on car as it was being worked on. Mercedes Benz of SM made me feel I was there only customer. VERY IMPRESSED 😁!
Good service. Lots of attention to detail. Lots of help. Not overbearing Good to work with
My service experience at Mercedes-Benz of South Mississippi is always pleasant. Mike, my service representative, is knowledgeable, professional, and extremely friendly. No one looks forward to car maintenance visits; however, Mike ensures each visit is pleasant. I am also very pleased with the work of the technicians. I highly recommend this location for your vehicle service needs.
Good customer service experience ?? Very helpful, they did a great job ?? Thank you
Very professional and a willingness to assist in all aspects of customer service. A service that will make you come back.
Good experience. Dealership did what was agreed upon. Took a long putting the deal together and working through finance.
Great service!
Amazing customer service. Always on top of things.
Customer service was excellent, I didn't have any problem. I'm loving my new Mercedes Mercedes Benz of South Mississippi is highly recommended
Excellent. They went above & beyond to accommodate my needs Can't wait to work with them again
Yes Very good service and take care business I don't read English good Hihihihij I like service
We were used to having at least 4 dealerships near us in California. If we had that choice here, we would stay with this dealership. Very satisfied with everything.
My purchase transaction was handled professionally. All people were excellent.
Where there to ensure me that all would be done to make everything right. Excellent
Greg Dent did a great job on getting my windshield replaced. Nothing but awesome customer service from his team and good experiences from Mercedes- Benz of South Mississippi always a good vibe there. Will be back again I 100% recommend!
I love my car and all of the very nice people that I deal with this dealership!! They really do aim to please !! Thank you guys ❣️
Great experience
I had a very good experience nothing to complain about
Steven B. is awesome he is very honest and trustworthy and professional he the man if you looking for a Mercedes
They always take care of my family. Dropping off a loaner to us then picking ours up. Only thing I didn’t like this time is I gave them my car with a full tank of gas and received it back with less than half a tank. Wish they would have topped it off a little bit. Other than that, we are normally satisfied with our experience.
Alex and Adam were very accommodating to making sure we were beyond happy with our purchase of the gla 250
The team I dealt with was awesome from Steven Biggs, Susan, and Heather. Mr Biggs reached out to me, brought the car to my house, and if he hadn't, I would not have gotten the opportunity to buy a 2 month old 2024 g wagon. Susan did a realistic and quick job on the financing. Heather was a big help getting a picture of my wife's drivers license emailed to DMV so I could get a personalized blackout license before they closed on Friday at 5 pm. Together the team treated me like family and enhanced my trust in Ray Brant ... Read More DealerRater - Feb 18, 2024
Very easy to work with Very efficient and considerate of my time and scheduling is always easy.
It is always good It is always a good experience; everyone there respectfully greets you when you come in.
Excellent Excellent service, excellent atmosphere, and excellent work. Mike Rhea took very great care of my needs. Thanks ??
They would not release the car until they were sure it was ready. First rate service.
Great job, very professional.
Cassandra was my service rep and she was wonderful. She kept me updated on the progress of my repair. It took longer than expected and she checked regularly with me to see if I need anything.
Scheduled maintenance Don't know how many more words it takes to say scheduled maintenance! Amen
The staff is very professional. Everyone works together as a team to meet the customer needs . The staff is very friendly and kind. This dealership provides excellent service.
Always meeting our needs in service!
Great customer service. They went above and beyond in detail to explain what my service needs were.
(Translated by Google) Excellent service (Original) Excelente servicio
I experienced excellent customer care ? I experienced great customer care. I received the service I needed and was satisfied.
Excellent customer service every time. They all are nice and courteous. I love the pick-up and drop off service they offer
