I can not rate this service team high enough. We were in limp mode on the interstate when we called. We got to the dealership at 4:30 on a Friday afternoon and they had the car fixed the next morning at 8:00. Amazing service.
Mike Rhea always takes great care of me. I get fast and friendly service!! I was able to make an appt for the same day I called!
Billy Herbert is always very accommodating when it’s time for our Mercedes to be serviced. Service employees take time and effort to keep our car running smoothly.
They had me in and out in a acceptable amount of time. The staff was very friendly and explained the issues and options on servicing my vehicle.
I continue to own a Mercedes for one reason - phenomenal customer service from your #1 service rep, Billy Hebert, at d'Iberville, MS dealership. The costs of repairs are outrageously expensive and much too frequent but Billy's accommodations and friendliness keeps me coming back with my 12 year old vehicle. Thanks to Billy, he's the best.
Great service and hospitality/ professionalism and very courteous in financing and making sure me as a customer was satisfied. Very knowledgeable about Mercedez Benz products.
Very professional dealership. Took my car right into service area upon my arrival, which is particularly important during time of COVid 19. Hats off to Billy Herbert in service dept. He does an exceptional job.
Always a pleasure buying cars from Chris Stuben. Steven Biggs is a knowledgeable and professional sales person. Wonderful experience !! Delivered car to my home in New Orleans.
I was very pleased with the service provided during my visit. The wait time for our visit was reasonable and the waiting area was comfortable.
Wonderful experience. We were treated so well. We were stranded on the side of the road in the middle of a return trip home. I am not in good health, so this was a very stressful situation. Billy helped to make it so much better. Outstanding service. Thank you so much.