Customer Testimonials
I had a piece of metal stuck in the sidewall of my tire. Contacted Mike Rhea. Scheduling was easy and convenient. He verified they had the tire in stock. The service took the amount of time expected. Upon arrival at appointment I had 2 additional questions about my car which Mike was willing to look into and answer promptly.
Mike is very helpful and made sure all the services my vehicle needed were taken care of in A timely manner. Great service
appointment was made quickly with Mike in service. problem diagnosed, repaired and my car was delivered back to Laurel which is 90 miles from the dealership
Always on top with service! Glad we chose to bring vehicle to this location! Thanks!
Mike was excellent. He communicated what needed to be done on this visit and he clearly outlined what I could choose to do at the service milestone. The work was finished on time. He made the scheduled service hassle free.
Entering the dealership I didn’t know what to expect but John Lesyser made me feel right at home. He gave me wonderful customer service.
Stopped in dealership and talked with Mike. He was quick to help, and explained what needed to be done. He scheduled an appointment for next day and I was able to have car fixed ready to be picked up by that afternoon.
John at mercedes benz of south mississippi service department was excellent. He kept us informed of each process and delivered the car within the estimated time estimate Mercedes Benz of South Mississippi will be our go to service department from now on
The service personnel were excellent. Although the price was expensive, the peace of mind resulting in their work was worth it.
Everyone is always kind, inviting, and honest! I have had a great experience every time I go in to have my car serviced. They go above and beyond.🙂🎉
Great dealer,amazing team,Stephen is my salesman and he did a great job to helped me be able to get the car I like,I recommend Stephen to everyone who wants to get a new or used car,he is the one you want to see.
Mr.Biggs offers unbelievable service and instruction each time I get a new Mercedes and Mike Ray takes care of all my service appointments for my car. I have enjoyed doing business with the South MS dealership for about 12 years now. Never disappointed. They strive for excellence and customer satisfaction!
Excellent service.
Service was prompt and excellent. My service advisor was a pleasure to work with. He gave me updates and all the details I needed.
Generally satisfied with MB of SM. Disappointed they were unable to duplicate problem I have with driver assist which continues.
I was stranded on the interstate in my S550 late in the evening. My wife’s rode to your dealership with the wrecker only to find that Greg Deny our service writer had waited until almost 7:00 to make sure we safe. He drove us to our motel and assisted us at every turn. You have a quality dealership led be quality employees.
Fast service,friendly people,Mercedes Benz are a five star company and I will be coming back in the future.
Greg was great and whole experience excellent. You sold me the car and have consistently taken good care of it and me.
Customer service was outstanding! My car issues were thoroughly explained to me and the job was well done.
James was very knowledgeable about the vehicle very respectful and helpful with everything we needed to know.
I always receive great service here. I appreciate the list of maintenance items that need to be done and Greg taking the time to sit down and explain it all. I will probably be back soon to have it done.
Greg was so helpful and friendly! He worked with my insurance company to get my car fixed quickly. Lovely experience
Stephen was very thorough and knowledgeable throughout my car buying process. He was able to get me in my new car within a couple of hours and I drove home before dark! Lol
The service department is great about getting you in to service as quickly as possible, usually no later than the next business day. That's great in this world of supply chain and worker shortages.
They did a good job thank you.
They were very knowledgeable about what was going on with the car and kept us informed on the progress of the work.
I found everyone at the dealership to be friendly and helpful. The service manager and his staff was very professional, knowledgeable, and informative. My wife and I have been very pleased with the service and care we have received from Mercedes- Benz of South Mississippi.
Very courteous and prompt in greeting me. Work was completed on time as I was told when I dropped off my car
John is definitely my go to guy! Always a phone call or text away & he’s very knowledgeable about my vehicle! Always go out of his way to get my vehicle service needs done.
This dealership is always nice and clean.The service advisors are very informative, helpful, and a pleasure to work with.
Mike is amazing , He’s beyond helpful .. Your customer service goes above and beyond my expectations!!
The Best service advisor is John Leyser !! Great service
Service was good by John . He. Check all my maintenance activities on my car. Thanks you John
I received service on the spot, i didn’t have an appointment and Mike in service was able to get my car taken care of so I would have to make another trip.
Although the staff was very busy, they found time to fit my vehicle in for the service.
It was a great experience. I had an appointment made with John and he handled everything I needed for my car!
My first visit to a Mercedes dealership, my first Mercedes. John Leyser took very care of making sure my vehicle received the best services. Great guy to talk with, very good attitude, and professional.
Sales person that contacted me was nice and responsive. I am not a person that will pay a large percentage over MSRP so I didn't purchase at this dealer.
Friendly and courteous service from Paul. Alexandra was very professional and answered all our questions about purchasing a new 580. Very satisfied with your dealership.
One of the better experiences I have encountered with a car dealership. James is a Professional, knowledgeable, and low pressure salesman. He follows through with his word and does what he promises. Stephen was knowledgeable and helpful throughout the financing process.
This is by far the most superior dealership that I have dealt with. From purchasing my car to having it picked up for service ( because I live out of state) and they even brought me a loaner car and delivered my car back to me when the service was complete. This is the exact kind of service that is expected from a luxury car dealership!
Service advisor John and the team provided great customer service. My car came back clean and on time.
They are are always helpful and have never had a problem.professional service and always kind
Very quick and easy to have my car serviced. So helpful and kept me informed the whole process.
Excellent service, caring service manager. Mike Rhea is wonderful. The service department worked hard to get it done in record time as I needed my car for a trip.
Always treated nicely, everyone makes sure I'm comfortable. Sales staff are great to work with as is the service department and service managers especially Paul Obannon.
I purchased a cpo from this dealer and it was an excellent experience from start to finish. The vehicle was as represented and we structured a very fair deal. My salesman Stephen as well as the finance manager Josh were honest, responsive and very professional. I have purchased around 10 Mercedes over the last 20 years and this was my best dealer experience
Excellent service .. efficient and knowledgeable about products and what they entail. Service advisior could not have been more helpful . He was quick to provide information!
It’s a great place for service well maintained with professional staff and mechanic recommended for service of your Mercedes
I was well pleased with the timely service and courtesy shown by your customer service representative
Greg is great nice as you want anyone to be just tell him what you want he make sure it’s done
Staff was very welcoming and helpful starting at the reception desk, to the salesman (James) and through the financing officer (Josh). All made this a great car buying experience!
First and foremost my sales representative Steven Farney is the best took great care of me and whenever I have a issue it is handled swiftly by him and my severice team of Mr. Paul and John
My Mercedes required a new molding which was not covered by a warranty or the extended warranty. Had to pay full price of $400. Not what I expect from MB.
First visit, excellent service! Service Rep exceeded our expectations. Looking forward to our next visit.
Service team is very friendly. They seem to be very thorough. The 50k mile service costs a bit more than expected, but good work from the team
Took my car in on time, kept me up to speed on progress and informed me of any issues that came up.
Very Professional and Courteous Provided us with the knowledge of the vehicle. Exceeded Expectations , Will definitely recommend to friends and family.
Excellent and responsive service. Very knowledgeable. They went out of their way to work with my schedule
James and Steven were courteous, kind and thoughtful. They both took into consideration my needs and limitations and helped me get the right car for me. Thank you both and Mercedes. Gloria
General manager Christopher Steuben and my salesman Stephen Finney we’re very profeSsional efficient polite and didn’t waste any of my time in the process. I will continue to buy cars from this dealership
Had the best experience, Stephen Furney found me exactly what I wanted and kept me in the price range I asked for. No haggling, felt comfortable the entire experience. I was pretty picky and specific with my demands and he found me exactly what I asked for. Well definitely be doing business again.
I have been very pleased with the service I've received, from the entire staff at this location. Everyone has been very professional and courteous.
The required scheduled service was completed on time and all expenses were explained in detail. The service advisor answered all of my questions.
My experience at Mercedes Benz of South Mississippi was amazing. Specifically, my sales associate (Israel) went above and beyond to ensure that I got the car of my dreams. After having a horrible experience at a different Mercedes Dealership, my faith in the Mercedes brand was restored by everyone at the South Mississippi dealership. I am literally in love with my new C300…THAN YOU Mercedes Benz of South Mississippi!!
Paul Obannon was so helpful. He went above and beyond for me. Gave excellent service.
Service department person was very nice and handled his job in a professional way. We enjoyed dealing with this dealership all the time.
The best dealer ship i have ever been to i would recommend this dealer ship to my friends and family
The service dept at MB of SM is 90% of the reason that I keep coming back. Always courteous, prompt and professional. Mike, my personal service advisor, is particularly elite.
Greg provided timely updates, and the cleanliness of the service area was outstanding.Very pleased!
Service was good did everything I wanted done in a timely manner thank you MR Greg
Great timely service and customer service
Excellent experience! Got me in quickly, very thorough in checking for issues with my car. Very pleased! Paul kept me informed.
Did the service in an hour, without any issues. Had the car cleaned a ready to go. Great job!
Always a great experience when I visit the service department at this dealership. Mike Rhea is always so quick to help, very professional and extremely thorough. He is a true asset to the dealership, and I always know my vehicle is in good hands when I drop it off to Mike and the service team.
Mercedes of South MS, provided fast and friendly service.
I highly recommend this dealership. They did whatever it took to put me a car. Definitely made me feel like family.
Chris and his team provide the best service. they delivered the car to my house and come pick it up for any scheduled service!
John, my service coordinator did an excellent job setting up my time for and at the service department. Service was quick
Israel in sales and Josh in finance made buying a vehicle pleasant. They made sure we were well taken care of.
Israel is very professional we got our second car a week from our first SUV and he makes it easy in just less than 2hrs. The managers not hard to work with all team are very friendly!! Keep up the good work MBofSM!
