Customer Testimonials

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DealerRater Mar 25, 2024

Quick The service advisor worked with me and we resolved the issues on my budget

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DealerRater Mar 25, 2024

I think it is Greg The dealership is always responsive, pleasant and very professional Extremely competent

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DealerRater Mar 22, 2024

Best MB dealership that I've ever had the pleasure of dealing with. Outstanding service Fast and efficient

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DealerRater Mar 21, 2024

The service advisor was very knowledgeable about the process and made me feel like a valued customer

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DealerRater Mar 18, 2024

Christopher and Steven always go over and beyond to make my purchases seem less. Very professional

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DealerRater Mar 15, 2024

Always up front answers questions. Helps in any way. Very experienced service person. Calls and keeps You informed.

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Google Mar 15, 2024

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Google Mar 14, 2024

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DealerRater Mar 14, 2024

Had the best experiencing buying my GLC. Dealers were knowledgeable and friendly and made sure we were taken care of.

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Google Mar 14, 2024

Great service!

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DealerRater Mar 13, 2024

The atmosphere was great. The staff was helpful and professional. The support staff did an excellent job with the loaner car and detailing my vehicle.

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Google Mar 12, 2024

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DealerRater Mar 10, 2024

This is one of my best visits. My car was scheduled and in and out in record time, and I was satisfied with the service 100%.

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Google Mar 10, 2024

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DealerRater Mar 9, 2024

Amazing service!!! Courteous, professional and prompt!! As always, Mike took great care of us!! Thanks!!

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DealerRater Mar 9, 2024

They fixed the problem and were very professional Very pleasant, very helpful and got the job done

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DealerRater Mar 9, 2024

5 Exceptional and professional Love working with this dealership... best on coast Recommend to everyone

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Google Mar 9, 2024

Mike Rhea has taken care of our service for several years. We really appreciate his attention to detail and he is a great asset to MBSM.

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Google Mar 9, 2024

As always, we received top notch service and Paul was very helpful and accommodating! This is my third car purchased from MBSM but it won’t be the last!!

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DealerRater Mar 8, 2024

This Mercedes-Benz dealership consistently provides professional, efficient, and courteous service. I would highly recommended them.

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DealerRater Mar 7, 2024

My car needed service and a windshield replacement for which both were handled in an excellent manner

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Google Mar 7, 2024

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Google Mar 7, 2024

Mike is very polite and helpful whenever I have an issue with my car. So glad he's there to help even if I'm just bringing my car in for service. Thank you Mike.

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DealerRater Mar 6, 2024

Got fixed. Mike is a wonderful guy and addressed all the issues necessary Very good service

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Google Mar 6, 2024

Outstanding customer service and vehicle service

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DealerRater Mar 5, 2024

Awesome ! The best service department ever! So nice to work with! Professional, accommodating, and friendly

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Google Mar 5, 2024

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Google Mar 4, 2024

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DealerRater Mar 4, 2024

Above and beyond Customer service is tough notch. The staff really went above and beyond

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Google Mar 3, 2024

Outstanding service!!! First Class Organization…👍🏾👍🏾👍🏾

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Google Mar 3, 2024

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Google Mar 3, 2024

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Google Mar 3, 2024

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Google Mar 3, 2024

Excellent dealership. Very knowledgeable and we love our service person. His name is Mike.

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Google Mar 2, 2024

Mike Rhea could not have been more professional. He kept me up to date on car as it was being worked on. Mercedes Benz of SM made me feel I was there only customer. VERY IMPRESSED 😁!

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Google Mar 1, 2024

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DealerRater Feb 29, 2024

Good service. Lots of attention to detail. Lots of help. Not overbearing Good to work with

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Google Feb 29, 2024

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DealerRater Feb 28, 2024

My service experience at Mercedes-Benz of South Mississippi is always pleasant. Mike, my service representative, is knowledgeable, professional, and extremely friendly. No one looks forward to car maintenance visits; however, Mike ensures each visit is pleasant. I am also very pleased with the work of the technicians. I highly recommend this location for your vehicle service needs.

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DealerRater Feb 28, 2024

Good customer service experience ?? Very helpful, they did a great job ?? Thank you

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DealerRater Feb 28, 2024

Very professional and a willingness to assist in all aspects of customer service. A service that will make you come back.

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DealerRater Feb 28, 2024

Good experience. Dealership did what was agreed upon. Took a long putting the deal together and working through finance.

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Google Feb 28, 2024

Great service!

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Google Feb 28, 2024

Amazing customer service. Always on top of things.

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Google Feb 28, 2024

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DealerRater Feb 26, 2024

Customer service was excellent, I didn't have any problem. I'm loving my new Mercedes Mercedes Benz of South Mississippi is highly recommended

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DealerRater Feb 24, 2024

Excellent. They went above & beyond to accommodate my needs Can't wait to work with them again

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DealerRater Feb 24, 2024

Yes Very good service and take care business I don't read English good Hihihihij I like service

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DealerRater Feb 23, 2024

We were used to having at least 4 dealerships near us in California. If we had that choice here, we would stay with this dealership. Very satisfied with everything.

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Google Feb 23, 2024

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Google Feb 23, 2024

My purchase transaction was handled professionally. All people were excellent.

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DealerRater Feb 22, 2024

Where there to ensure me that all would be done to make everything right. Excellent

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DealerRater Feb 21, 2024

Greg Dent did a great job on getting my windshield replaced. Nothing but awesome customer service from his team and good experiences from Mercedes- Benz of South Mississippi always a good vibe there. Will be back again I 100% recommend!

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Google Feb 21, 2024

I love my car and all of the very nice people that I deal with this dealership!! They really do aim to please !! Thank you guys ❣️

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Google Feb 21, 2024

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Google Feb 21, 2024

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Google Feb 21, 2024

Great experience

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Google Feb 20, 2024

I had a very good experience nothing to complain about

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DealerRater Feb 19, 2024

We are done We are done we are done we are done we are done

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Google Feb 19, 2024

They always take care of my family. Dropping off a loaner to us then picking ours up. Only thing I didn’t like this time is I gave them my car with a full tank of gas and received it back with less than half a tank. Wish they would have topped it off a little bit. Other than that, we are normally satisfied with our experience.

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DealerRater Feb 18, 2024

Steven B. is awesome he is very honest and trustworthy and professional he the man if you looking for a Mercedes

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DealerRater Feb 18, 2024

Alex and Adam were very accommodating to making sure we were beyond happy with our purchase of the gla 250

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DealerRater Feb 18, 2024

The team I dealt with was awesome from Steven Biggs, Susan, and Heather. Mr Biggs reached out to me, brought the car to my house, and if he hadn't, I would not have gotten the opportunity to buy a 2 month old 2024 g wagon. Susan did a realistic and quick job on the financing. Heather was a big help getting a picture of my wife's drivers license emailed to DMV so I could get a personalized blackout license before they closed on Friday at 5 pm. Together the team treated me like family and enhanced my trust in Ray Brant ...

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Google Feb 18, 2024

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DealerRater Feb 17, 2024

Very easy to work with Very efficient and considerate of my time and scheduling is always easy.

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Google Feb 17, 2024

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Google Feb 16, 2024

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DealerRater Feb 16, 2024

It is always good It is always a good experience; everyone there respectfully greets you when you come in.

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DealerRater Feb 16, 2024

Excellent Excellent service, excellent atmosphere, and excellent work. Mike Rhea took very great care of my needs. Thanks ??

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DealerRater Feb 16, 2024

They would not release the car until they were sure it was ready. First rate service.

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Google Feb 15, 2024

Great job, very professional.

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Google Feb 15, 2024

Cassandra was my service rep and she was wonderful. She kept me updated on the progress of my repair. It took longer than expected and she checked regularly with me to see if I need anything.

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Google Feb 15, 2024

Always meeting our needs in service!

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Google Feb 15, 2024

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Google Feb 15, 2024

Great customer service. They went above and beyond in detail to explain what my service needs were.

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DealerRater Feb 14, 2024

Scheduled maintenance Don't know how many more words it takes to say scheduled maintenance! Amen

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DealerRater Feb 14, 2024

The staff is very professional. Everyone works together as a team to meet the customer needs . The staff is very friendly and kind. This dealership provides excellent service.

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Google Feb 14, 2024

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DealerRater Feb 13, 2024

Greg and his team did an awesome job with my car! Thank you so much!

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Google Feb 12, 2024

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Google Feb 12, 2024

(Translated by Google) Excellent service (Original) Excelente servicio

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DealerRater Feb 11, 2024

I experienced excellent customer care ? I experienced great customer care. I received the service I needed and was satisfied.

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DealerRater Feb 10, 2024

Excellent customer service every time. They all are nice and courteous. I love the pick-up and drop off service they offer

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Google Feb 10, 2024

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Google Feb 10, 2024

The representative that helped was awesome

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DealerRater Feb 10, 2024

Always friendly and kind They always make you feel right at home Done done done

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DealerRater Feb 9, 2024

Great customer service especially the service advisor. Casandra and Mr. Paul strives to excellence for their customers. I really appreciate their knowledge and

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DealerRater Feb 9, 2024

Greg and his team did such a great job with my car! I would highly recommend them to anyone!

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Google Feb 9, 2024

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Google Feb 9, 2024

Service was relatively quick and waiting area was comfortable to be in. Staff was helpful and willing to go out of their way to help.

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Google Feb 9, 2024

Always got excellent service from Mike. I think the service dept finally fount out why the g Wagon pulled left or right even with new tires and or alignment. Very strange to find one broken spring on front and one in rear. Since owning this preowned vehicle I continued to have suspension issues which always got better but never got fixed until Mike and service dept fount another broken spring. I will put the g wagon on the interstate after I take my wife out of the hospital after 5 days to see it it tracks without using force to keep ...

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Google Feb 9, 2024

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DealerRater Feb 8, 2024

My key wasn't recognized after sitting in the car. The technician informed me it needs to be moved to be recognized.

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DealerRater Feb 8, 2024

Easy to work with. Great support team! I greatly appreciate the customer service and convenience.

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Google Feb 8, 2024

Great service and fast delivery

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Google Feb 8, 2024

Staff was very friendly and professional.

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DealerRater Feb 7, 2024

I trust this dealership and I believe that they go out of their way to provide excellent service.

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Google Feb 7, 2024

Paul was extremely accommodating and reassuring. First time using this dealership. Will definitely make it my home base moving forward. Thx!!

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DealerRater Feb 6, 2024

A lot better than with this survey Mike and Pat are two people. That's all.

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Google Feb 4, 2024


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