Customer Testimonials
Everyone was so nice and made the deal so smooth! Highly, highly recommend!!!! Thank you Stephen and the finance guy! (Forgot his name 😂 I’m sorry!!) Y’all rock!!!!!!!!!
Very knowledgeable and helpful staff, from the sales department to the service To the finance department.
Always a pleasure to work with Mike Rhea. Professional and mindful of my time. Goes the extra mile.
This was a scheduled maintenance visit, scheduling was easy, the work was timely and efficient.
Yes! I appreciated the timely scheduling and continuous updates and progress of the service directly from Mike (the service manager).
Very knowledgeable, friendly staff. James did a great job at explaining all the features available in my new car.
Always nice and helpful. Does there best at getting you in and out in a timely manner.
MBSM always treats me like I’m their most important customer. Service is completed quickly and my car is always freshly washed and vacuumed out.
The Customer service is always great!The attitudes are always top notch and appears to always have the upmost desire to please the customer
Are easy to work with. Even the smallest problem will be dealt with immediately. Definitely deserve a high rating.
This was my third Mercedes purchase and the best. Sal was very kind, courteous, and knowledgeable. He went above and beyond to make sure that I got exactly what I wanted. He made sure that I was comfortable and felt appreciated.
As always, my long term and specific tech , Mr. Mike Rhea, was superb in timliness of my scheduled check-up and always his cost effectiveness for me. I hope to continue this respectable tech-customer relationship. Respectfully, Ms. Joann Thompson
My experience was very favorable. The prices were reasonable and service provided was if good quality.
Excellent service prompt and courtesy. Need a tv station to watch. Other than that it was ok
Great service Department Fast Service Great quality recommended Service department. For all your service requirements
You have a great location,, easy to get to, i especially like th coffee machine , and Mike Rhae, was great very friendly, helpful, and explained things very clearly. Thanks mike.
They took care of everything despite dealing with issues with hurricane Ida. I would highly recommend.
Great service very easy to get in when my vehicle needs servicing. The staff is very professional and knowledgeable. Great atmosphere when ever I visit.
This was the best car buying experience I have ever had. I would most definitely recommend this dealership and employees to anyone needing a new or used car.
James Newkirk was extremely knowledgeable and helpful, there was no pressure, he was very patient with helping me find what I was looking for in a vehicle. I highly recommend.
Service was fast but thorough! Even showed me recording of the problem. Paul was my Service Advisor and couldn’t be happier. I live 10 minutes from Mercedes-Benz of Covington but they couldn’t get me in for another month! The outcome of my mechanical diagnosis wasn’t good but I am very pleased with the service.
Paul was amazing and it was a really quick turn around on the service. Usually I dread getting my car serviced but the whole service department is very friendly and helpful would highly recommend.
I have bought four car’s and leased one car from this dealership. Over the years everyone l have dealt with has been very polite and helpful.Mike has been very good to me that is why I keep doing business with them
Took my car in last week for a rattle they could not find to fix. They have yet to call me back to schedule a loaner car drop off since the car will have to be hooked up to chaise ears to find the rattle.
Super friendly staff that took care of my car during my time of need. The price of my repairs was very reasonable. I would use them again.
I couldn’t be more pleased with my transaction and for Israel for being the best sales specialist. This is my second purchase from MBSMS and Israel was great both times, absolutely no hassle and found me exactly what I was looking for. This was probably the easiest automobile purchase I’ve ever made. The staff are all professional, knowledgeable and of course the vehicle is perfect for me. MBSMS certainly knows how to make their customers feel like they’re number 1!
Great service!! Quality of work as well as timely completion was excellent!! Thanks to all involved in the repair of my car! Mike is amazing!
My experience at Mercedes Benz was excellent, fast service.. Customers service was great. I’m enjoying my new car. Thanks again Mercedes Benz, you put me in my dream car
Always have a good experience with Mercedes service. Thanks
Great service and even better people! James Newkirk went above and beyond to make sure I drove off in my dream car! Truly the best place to purchase a vehicle. Highly recommend!
I am extremely satisfied with the new E 350W it is an exceptional car. Don't let the four cylinder fool you it is the best four cylinder I have ever owned. Rene Cardona .
I have been coming here since I had my GL450 and wouldn’t go any where else. I drive from New Orleans to have everything I need done to my vehicle, be it service or repair.
Greg is a real professional and the service at this dealership is top drawer. Never had a bad service and hope to see an improvement on the product to mirror the service.
People that work at this dealership are wonderful to work with. They were concerned with the satisfaction of our experience in dealing with them. We are very satisfied with our new Mercedes GLE 350.
James was phenomenal! Genuine, professional, patient, and polite. He made the experience an awesome one. The entire team from MBofSM was great. All were very nice and not the least bit argumentative or condescending. Definitely would buy from them again.
Great atmosphere to wait for your vehicle, extremely professional service department. Very efficient work, great free coffee and wifi. Very good overall experience. Would recommend.
great service. great attitudes
This dealership provides excellent service every time I go there and I live over 130 miles away. On every visit I was able to get a loner and their staff is very professional and treat everyone with respect even if you look like you don't have a lot of money.
The dealership is an inviting place and everyone is friendly and helpful. My car was repaired and washed while I waited. Everything was well done.
The people at this dealership was extremely courteous and helpful. We recently relocated from California, and The Guy that owns the dealership reach out to me and family to welcome us to the coast. I am smitten.
This is my third vehicle purchase with MBSM. They are absolutely wonderful to work with from start to finish! Israel could not have made it easier!
Even though I was from out of state they got me scheduled, service complete and even replaced my spark plugs that my home dealership overlooked.
Very professional and addressed the issue quickly. Called for unanticipated maintenance issue with my car and Mike and team worked me in quickly. Very much appreciated
Both Stephen and Susan worked really hard to ensure my wife and I were fully satisfied. The purchasing process was easy and we feel we got a good deal.
Always a good experience, service was quick and effective. The check out was nice and easy, the people working all were very friendly and seemed to have a good attitude.
Polite and friendly. will return.
Excellent service. All of the staff were very helpful and courteous. Additionally, all of the staff I had contact with were very professional during my visit.
First time using this dealership for service and my overall experience was great. Very friendly staff. I will be bringing my vehicle back for all future service.
Took mine in for service and even though I purchased mine at a different dealership, they were wonderful and had mine repaired in less than 2 hours. Also I didn’t have an appointment, just drove in and they took it straight on back. Will give them my business from now on.
Your employees were caring and helpful they completed the work on time and right thanks I don’t have anything else to say but I think you’re people did a good job
I had the pleasure of working with Stephen in sales and he was the absolute best… Very patient and considerate of what I was looking for! After picking out the vehicle I wanted, I sat down with Josh in financing and he helped tremendously with getting my loan right where I needed it to be. Very happy I got to work with these two!
If it hadn’t been for salesman David Howell, I never would’ve been a Mercedes driver. MBofM really needs to find David and beg him to come back to his sales job!
Everyone is always, professional, helpful, kind and considerate. I would not take my Benz anywhere else for service, or repairs. The staff are fantastic. Keep up the good work.
Greg Dent was my service representative. He worked hard to get all needs handled. Greg is knowledgeable, friendly and understands the Mercedes Benz code of ethics.
Service was very good. All issues were taken care of in timely manner, and communications about schedule and service was done well, as usual. Special thanks to Mike Rhea.
Courteous, efficient, accurate on estimates,timely, waiting lounge full. Do not have time to add a bunch of unnecessary adjectives. I think You get the message of what I’m saying. I believe in the need for surveys but this one is not well thought out take it or leave it!
My sav needed a software update in 2017 and I was very happy with the service then. Now I’m back here visiting family and developed a fuel smell from a broken fuel pump housing. They were as nice/thorough as they were then and I would highly recommend this Mercedes dealer if you need work done on yours. :Dav
Very pleased with the customer service I received at the dealership and very happy with my new purchase. My salesman, Stephen, was very helpful and knowledgeable!
Work was done in time and to my satisfaction. I really appreciate Mike from the service Department he is always very professional and helpful. Glad to have him!
Michael and staff are always very professional. Michael always greet you when you come in for assistance. Carlos did a great job of following up regarding my appointment which had to be rescheduled due to the tires being out of stock. Whenever I have to visit the dealership it is always clean in the sitting area.
People are friendly and very professional. Being nearly 76 years old, felt everything went quickly and well….I appreciate being guided and helped so smoothly.
Very satisfied with this dealership. Quick and efficient work done on my vehicle whenever needed. Awesome help from Greg my service manger & very kind & professional
I walked in having never bought a car before, but Sal Crespo / Israel Aninion were very patient in helping me find The One. I l absolutely love my E-300. Big fan of the service department picking up my car from my home/office (or anywhere within a 100 mi of the dealership) and leaving me a loaner when scheduled maintenance is due.
I am very happy! Very friendly and accommodating. Thank you for making me feel welcomed! You are great! Greg was so kind! Great location, and beautiful building
A very polite and educational work staff I live in New Orleans ,La dont have a problem at all coming an hour n fifteen minutes away for great service
Awesome service from Mike Rhea, he went above and beyond with his help with my company car. he even let me know about the service on the car coming soon so I could get everything done at once!!!
Greg was extremely kind and understanding. He went above and beyond to help with my passenger side mirror replacement during my busy hospital work schedule!
I had a great experience at Mercedes Benz of South Mississippi! I went looking for one thing, and left with something better than I could have expected! I appreciate the experts who worked with me, especially Stephen Furney who was a great salesman! He was very patient, and worked with me for about 2 weeks until I found my perfect match! I also appreciate Susan McCormick, who was also a great help in finding what I wanted and was very hospitable and welcoming! Josh Copes was very friendly, answered all of my questions, and after talking with him I felt even ...
Mr Mike always takes good care of me! I waited for my car and it was ready in a reasonable amount of time. Thanks Mercedes of South MS!
They were prompt in reception. However, I had an appointment and it took approximately three hours for the service to be completed. I received a text stating I could text to check on the progress, but got no reply when I texted.
Thank you so much for your professionalism and sense of urgency to get me in and out within a reasonable amount of time. I have just relocated to the West Bank area of Louisiana with my family and found your dealership closest and convenient for me. I will keep you as my service provider. ♥
Everyone at the dealership was very friendly and that means a lot to me. i appreciate great customer service. Makes the day go by better!
Attentive but it takes too long for basic service. I also do not like getting repeated request to do these surveys and then the program requiring so many words before it will accept it
Great and responsive serve department. I have been a mercedes owner for over 15 years and service has always been great. Always highly recommend this dealership
My 1st mercedes...guess lexus spoiled me. Great dealership if you just.want to buy a car or take advantage of the complimentary car detailing
Very polite and quick. Courteous and mindful of time. Service appears to have corrected my issues. Cost was expected for Mercedes work. Delivery gentleman was extremely nice
Thank you to Paul for working hard and fast to find the issues with my car and making sure it was fixed the day I came in! Great customer service!
Excellent experience. Everyone was very helpful. Stephen, my salesman, was very knowledgeable about my CLS and made the purchasing process enjoyable. I would recommend MBOSM for your next Mercedes purchase.
Great people and service. They are always aiming to please. Chris Steuben goes out of his way to help get things taken care of on time.
Greg does an excellent job at customer service and letting us know what the car needs . Always quick to get us in and out quickly .
I’ve always had a great experience with this dealership. Steven, Heather and Greg have been great to deal with and prompt to respond. Great feedback!
They always take really great of me when I come here. Never had to wait long they are fast and efficient. Have come here a few times for things that I just didn’t know how to do and they were always friendly and helpful.
This place provided excellent service for my car. The customer service here is also Grade A. Very satisfied with their services. I will highly recommend this place.
The service has been good. When my car needs special attention something other than I knew about the dealership makes me aware of it. I’m grateful to be a Mercedes Benz owner.
I was wrong. There are still good people in the world. I met with the GENERAL Manager and the Service Manager yesterday and they were great. They promised to make things right with no cost to me.
Very nice workers, and fast and excellent service
Greg is always thorough, communicates well and professional. We are glad he is back. Look forward to working with him in the future. Thank you
Greg was great and he kept me informed on everything! I would definitely recommend my friends and family there. I will be back for all my service needs
Great service experience. From the initial call to Greg Dent and the reception upon arrival we were fully briefed on what to expect. Service was completed on time and car was nicely washed and vacc’d when delivered. Well done MB of S. Miss.
Excellent customer service from Carlos! Very kind and up front about what we were dealing with. Communication was effective and he went over and beyond for us even knowing we weren’t moving forward with completing the service at the shop. That means the world and when I’m in the market for a new Mercedes I will definitely keep this dealership in mind! I appreciate all of his efforts as it allowed us to continue on our trip and enjoy our vacation!
