Customer Testimonials

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Google Jun 29, 2022

I had a piece of metal stuck in the sidewall of my tire. Contacted Mike Rhea. Scheduling was easy and convenient. He verified they had the tire in stock. The service took the amount of time expected. Upon arrival at appointment I had 2 additional questions about my car which Mike was willing to look into and answer promptly.

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Google Jun 28, 2022

Mike is very helpful and made sure all the services my vehicle needed were taken care of in A timely manner. Great service

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Facebook Jun 28, 2022

appointment was made quickly with Mike in service. problem diagnosed, repaired and my car was delivered back to Laurel which is 90 miles from the dealership

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DealerRater Jun 28, 2022

Always on top with service! Glad we chose to bring vehicle to this location! Thanks!

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DealerRater Jun 28, 2022

Mike was excellent. He communicated what needed to be done on this visit and he clearly outlined what I could choose to do at the service milestone. The work was finished on time. He made the scheduled service hassle free.

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Google Jun 28, 2022

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DealerRater Jun 27, 2022

Entering the dealership I didn’t know what to expect but John Lesyser made me feel right at home. He gave me wonderful customer service.

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DealerRater Jun 27, 2022

Stopped in dealership and talked with Mike. He was quick to help, and explained what needed to be done. He scheduled an appointment for next day and I was able to have car fixed ready to be picked up by that afternoon.

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DealerRater Jun 27, 2022

John at mercedes benz of south mississippi service department was excellent. He kept us informed of each process and delivered the car within the estimated time estimate Mercedes Benz of South Mississippi will be our go to service department from now on

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DealerRater Jun 25, 2022

The service personnel were excellent. Although the price was expensive, the peace of mind resulting in their work was worth it.

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Google Jun 24, 2022

Everyone is always kind, inviting, and honest! I have had a great experience every time I go in to have my car serviced. They go above and beyond.🙂🎉

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Google Jun 24, 2022

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DealerRater Jun 24, 2022

Great dealer,amazing team,Stephen is my salesman and he did a great job to helped me be able to get the car I like,I recommend Stephen to everyone who wants to get a new or used car,he is the one you want to see.

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Facebook Jun 23, 2022

Mr.Biggs offers unbelievable service and instruction each time I get a new Mercedes and Mike Ray takes care of all my service appointments for my car. I have enjoyed doing business with the South MS dealership for about 12 years now. Never disappointed. They strive for excellence and customer satisfaction!

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Google Jun 23, 2022

Excellent service.

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DealerRater Jun 22, 2022

Service was prompt and excellent. My service advisor was a pleasure to work with. He gave me updates and all the details I needed.

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Facebook Jun 21, 2022

Generally satisfied with MB of SM. Disappointed they were unable to duplicate problem I have with driver assist which continues.

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DealerRater Jun 21, 2022

I was stranded on the interstate in my S550 late in the evening. My wife’s rode to your dealership with the wrecker only to find that Greg Deny our service writer had waited until almost 7:00 to make sure we safe. He drove us to our motel and assisted us at every turn. You have a quality dealership led be quality employees.

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Google Jun 21, 2022

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DealerRater Jun 20, 2022

Fast service,friendly people,Mercedes Benz are a five star company and I will be coming back in the future.

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DealerRater Jun 20, 2022

Greg was great and whole experience excellent. You sold me the car and have consistently taken good care of it and me.

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Facebook Jun 19, 2022

Customer service was outstanding! My car issues were thoroughly explained to me and the job was well done.

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DealerRater Jun 19, 2022

James was very knowledgeable about the vehicle very respectful and helpful with everything we needed to know.

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DealerRater Jun 17, 2022

I always receive great service here. I appreciate the list of maintenance items that need to be done and Greg taking the time to sit down and explain it all. I will probably be back soon to have it done.

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DealerRater Jun 17, 2022

Greg was so helpful and friendly! He worked with my insurance company to get my car fixed quickly. Lovely experience

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Google Jun 17, 2022

Stephen was very thorough and knowledgeable throughout my car buying process. He was able to get me in my new car within a couple of hours and I drove home before dark! Lol

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Facebook Jun 17, 2022

The service department is great about getting you in to service as quickly as possible, usually no later than the next business day. That's great in this world of supply chain and worker shortages.

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Facebook Jun 16, 2022

They did a good job thank you.

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Facebook Jun 16, 2022

They were very knowledgeable about what was going on with the car and kept us informed on the progress of the work.

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Google Jun 16, 2022

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Google Jun 16, 2022

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DealerRater Jun 15, 2022

I found everyone at the dealership to be friendly and helpful. The service manager and his staff was very professional, knowledgeable, and informative. My wife and I have been very pleased with the service and care we have received from Mercedes- Benz of South Mississippi.

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DealerRater Jun 15, 2022

Very courteous and prompt in greeting me. Work was completed on time as I was told when I dropped off my car

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Facebook Jun 15, 2022

John is definitely my go to guy! Always a phone call or text away & he’s very knowledgeable about my vehicle! Always go out of his way to get my vehicle service needs done.

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DealerRater Jun 14, 2022

This dealership is always nice and clean.The service advisors are very informative, helpful, and a pleasure to work with.

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DealerRater Jun 14, 2022

Mike is amazing , He’s beyond helpful .. Your customer service goes above and beyond my expectations!!

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Google Jun 13, 2022

The Best service advisor is John Leyser !! Great service

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DealerRater Jun 13, 2022

Service was good by John . He. Check all my maintenance activities on my car. Thanks you John

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DealerRater Jun 12, 2022

I received service on the spot, i didn’t have an appointment and Mike in service was able to get my car taken care of so I would have to make another trip.

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DealerRater Jun 11, 2022

Although the staff was very busy, they found time to fit my vehicle in for the service.

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DealerRater Jun 11, 2022

It was a great experience. I had an appointment made with John and he handled everything I needed for my car!

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Google Jun 11, 2022

My first visit to a Mercedes dealership, my first Mercedes. John Leyser took very care of making sure my vehicle received the best services. Great guy to talk with, very good attitude, and professional.

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DealerRater Jun 11, 2022

Sales person that contacted me was nice and responsive. I am not a person that will pay a large percentage over MSRP so I didn't purchase at this dealer.

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DealerRater Jun 11, 2022

Friendly and courteous service from Paul. Alexandra was very professional and answered all our questions about purchasing a new 580. Very satisfied with your dealership.

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DealerRater Jun 10, 2022

One of the better experiences I have encountered with a car dealership. James is a Professional, knowledgeable, and low pressure salesman. He follows through with his word and does what he promises. Stephen was knowledgeable and helpful throughout the financing process.

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DealerRater Jun 10, 2022

This is by far the most superior dealership that I have dealt with. From purchasing my car to having it picked up for service ( because I live out of state) and they even brought me a loaner car and delivered my car back to me when the service was complete. This is the exact kind of service that is expected from a luxury car dealership!

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DealerRater Jun 10, 2022

Service advisor John and the team provided great customer service. My car came back clean and on time.

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DealerRater Jun 10, 2022

They are are always helpful and have never had a problem.professional service and always kind

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DealerRater Jun 10, 2022

Very quick and easy to have my car serviced. So helpful and kept me informed the whole process.

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DealerRater Jun 10, 2022

Excellent service, caring service manager. Mike Rhea is wonderful. The service department worked hard to get it done in record time as I needed my car for a trip.

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Google Jun 9, 2022

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DealerRater Jun 9, 2022

Always treated nicely, everyone makes sure I'm comfortable. Sales staff are great to work with as is the service department and service managers especially Paul Obannon.

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Google Jun 9, 2022

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DealerRater Jun 9, 2022

I purchased a cpo from this dealer and it was an excellent experience from start to finish. The vehicle was as represented and we structured a very fair deal. My salesman Stephen as well as the finance manager Josh were honest, responsive and very professional. I have purchased around 10 Mercedes over the last 20 years and this was my best dealer experience

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DealerRater Jun 9, 2022

Excellent service .. efficient and knowledgeable about products and what they entail. Service advisior could not have been more helpful . He was quick to provide information!

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Google Jun 9, 2022

It’s a great place for service well maintained with professional staff and mechanic recommended for service of your Mercedes

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DealerRater Jun 8, 2022

I was well pleased with the timely service and courtesy shown by your customer service representative

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DealerRater Jun 8, 2022

Greg is great nice as you want anyone to be just tell him what you want he make sure it’s done

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DealerRater Jun 8, 2022

Staff was very welcoming and helpful starting at the reception desk, to the salesman (James) and through the financing officer (Josh). All made this a great car buying experience!

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Facebook Jun 8, 2022

First and foremost my sales representative Steven Farney is the best took great care of me and whenever I have a issue it is handled swiftly by him and my severice team of Mr. Paul and John

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DealerRater Jun 7, 2022

My Mercedes required a new molding which was not covered by a warranty or the extended warranty. Had to pay full price of $400. Not what I expect from MB.

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DealerRater Jun 6, 2022

First visit, excellent service! Service Rep exceeded our expectations. Looking forward to our next visit.

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Google Jun 6, 2022

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DealerRater Jun 6, 2022

Service team is very friendly. They seem to be very thorough. The 50k mile service costs a bit more than expected, but good work from the team

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DealerRater Jun 6, 2022

Took my car in on time, kept me up to speed on progress and informed me of any issues that came up.

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DealerRater Jun 5, 2022

Very Professional and Courteous Provided us with the knowledge of the vehicle. Exceeded Expectations , Will definitely recommend to friends and family.

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Google Jun 4, 2022

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DealerRater Jun 3, 2022

Excellent and responsive service. Very knowledgeable. They went out of their way to work with my schedule

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DealerRater Jun 3, 2022

James and Steven were courteous, kind and thoughtful. They both took into consideration my needs and limitations and helped me get the right car for me. Thank you both and Mercedes. Gloria

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DealerRater Jun 2, 2022

General manager Christopher Steuben and my salesman Stephen Finney we’re very profeSsional efficient polite and didn’t waste any of my time in the process. I will continue to buy cars from this dealership

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Google Jun 2, 2022

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Google Jun 1, 2022

Had the best experience, Stephen Furney found me exactly what I wanted and kept me in the price range I asked for. No haggling, felt comfortable the entire experience. I was pretty picky and specific with my demands and he found me exactly what I asked for. Well definitely be doing business again.

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Google May 31, 2022

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Google May 31, 2022

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DealerRater May 31, 2022

I have been very pleased with the service I've received, from the entire staff at this location. Everyone has been very professional and courteous.

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DealerRater May 31, 2022

The required scheduled service was completed on time and all expenses were explained in detail. The service advisor answered all of my questions.

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Google May 31, 2022

My experience at Mercedes Benz of South Mississippi was amazing. Specifically, my sales associate (Israel) went above and beyond to ensure that I got the car of my dreams. After having a horrible experience at a different Mercedes Dealership, my faith in the Mercedes brand was restored by everyone at the South Mississippi dealership. I am literally in love with my new C300…THAN YOU Mercedes Benz of South Mississippi!!

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DealerRater May 31, 2022

Paul Obannon was so helpful. He went above and beyond for me. Gave excellent service.

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Google May 31, 2022

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Google May 31, 2022

Service department person was very nice and handled his job in a professional way. We enjoyed dealing with this dealership all the time.

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Google May 31, 2022

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DealerRater May 30, 2022

The best dealer ship i have ever been to i would recommend this dealer ship to my friends and family

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DealerRater May 30, 2022

The service dept at MB of SM is 90% of the reason that I keep coming back. Always courteous, prompt and professional. Mike, my personal service advisor, is particularly elite.

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DealerRater May 27, 2022

Greg provided timely updates, and the cleanliness of the service area was outstanding.Very pleased!

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DealerRater May 27, 2022

Service was good did everything I wanted done in a timely manner thank you MR Greg

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Facebook May 26, 2022

Great timely service and customer service

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Google May 26, 2022

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DealerRater May 26, 2022

Excellent experience! Got me in quickly, very thorough in checking for issues with my car. Very pleased! Paul kept me informed.

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Google May 25, 2022

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DealerRater May 25, 2022

Did the service in an hour, without any issues. Had the car cleaned a ready to go. Great job!

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DealerRater May 25, 2022

Always a great experience when I visit the service department at this dealership. Mike Rhea is always so quick to help, very professional and extremely thorough. He is a true asset to the dealership, and I always know my vehicle is in good hands when I drop it off to Mike and the service team.

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Google May 24, 2022

Mercedes of South MS, provided fast and friendly service.

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Google May 22, 2022

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DealerRater May 20, 2022

I highly recommend this dealership. They did whatever it took to put me a car. Definitely made me feel like family.

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DealerRater May 20, 2022

Chris and his team provide the best service. they delivered the car to my house and come pick it up for any scheduled service!

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DealerRater May 20, 2022

John, my service coordinator did an excellent job setting up my time for and at the service department. Service was quick

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Google May 20, 2022

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DealerRater May 19, 2022

Israel in sales and Josh in finance made buying a vehicle pleasant. They made sure we were well taken care of.

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DealerRater May 19, 2022

Israel is very professional we got our second car a week from our first SUV and he makes it easy in just less than 2hrs. The managers not hard to work with all team are very friendly!! Keep up the good work MBofSM!

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Google May 18, 2022


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