Thank you for the great customer service.
Good snacks. Friendly. Punctual. Plus they vacuum and wash my car, which isn't dirty but a freshen up is alwlsys nice.
The buying experience at this dealership is always awesome!
I use Mercedes of South MS for all of my Mercedes car care. Paul O'Bannon Service Advisor makes the experience very pleasant and easy. I love the service I consistently receive and will always take my car there. I would also recommend this location to any Mercedes owners. Their prices are always better than the rest and the hospitality hands down is always great.
Great service!! Greg in the Service Department was awesome! Thank you!
Great customer service as usual. Everything was taking care of. Greg is always helpful. Thanks
Israel was the greatest sales have ever had. He knew each vehicle that I was interested in like a glove! He was very patient, and never forced me into making a decision.
I went to this dealership because the closest one to me could not service me until 2 months later. I drove from Gretna, LA. The staff did not disappoint as they were very helpful and kind. They provided shuttle service to me as I went to the mall shop and waited for my vehicle updating me on everything. I had the pleasure of speaking directly with the mechanic who was extremely knowledgeable. I will be returning again.
Car was inspected for a recall and the service was phenomenal
Mike was wonderful to work w. He addressed my problem immediately. He was kind , caring and professional.
Honest, helpful, professional service in a timely manner.
Good job on time
Helpful, timely and friendly. My experience with service visits have been great with this dealership. Highly recommend
Thanks Mike you always provide courtesy service and excellent help we really appreciate everything you do for us thanks again the Murray family.
Excellent end to end experience
Always a very welcoming atmosphere, what an awesome staff Mike and Gerg are top notch.
In and out fast.
I brought my car in for a computer update as part of a recall and as always the service was excellent.
Excellent service. Everyone is so friendly. Make sure your vehicle is well taken care of.
James and the rest of the crew made buying a car from out of state easier than most places make buying a car when you're there.
Great service department! New exactly what I needed and made sure I was satisfied before I left the dealership
Professional, courteous.& clean. I appreciated the advice and time they took to explain my repairs.
Paul is professional, friendly and always eager to help. The dealership is a great atmosphere.
Words cannot express our gratitude; outstanding service from beginning to end Absolutely amazing: Israel is phenomenal
Israel is a great salesman! He is very patient and caring! I would highly recommend him, because he goes beyond to make sure you're satisfied!
Service- The customer service and respect shown to me by the staff was immense. I had a busy schedule and they helped get me in and out the door. Not only is this dealership friendly and helpful, but they’re also efficient. If you have to go to a dealer MBSM will be a good experience.
Outstanding dealership. Very clean, comfortable, service provided was great and thoroughly explained, and we were treated with respect and patience.
Great experience, stephen was so helpful and my purchase was stress free. I will highly recommend this dealership.
Love Greg and MBSM! That always take great care of me! 10/10
Exceptional customer service! Paul O’Bannon went above and beyond to meet my needs. I traveled from Slidell to D’Iberville (about 40 mins each way). All locations near me were overbooked and waitlisted me two weeks out. My vehicle could not withstand the wait. Paul took me in the same day and made me and my fiancé feel very welcomed when we arrived. He identified the issue, found me a loaner vehicle and had me out and on my way in 30mins or less. My experience was phenomenal from beginning to end! This will be the only location I bring ...
Mike in service was extremely helpful in scheduling an appointment, advising me in work to be done, informing me of the status of my car, and in payment. Thank you Mike!
Great service Service technician was outside outstanding employee always great service and he's very professional
Fast and friendly, very courteous the whole time I was getting my vehicle, for everyone was interacting with each other, and the customers very well
Prompt service Vehicle was picked up and returned the following afternoon It was clean and detailed in and out
Wonderful! First time at this dealership and I will return for future car checkups. Everyone was so pleasant, helpful and understanding. Truly blessed.
Mike, my service representative always go beyond what I expect. He certainly raises the bar. He is ginually friendly, professional, and extremely knowledgeable. He kept me updated on the status of my vehicle and was very comprehensive in his explanation of what was needed. It's always a pleasant experience. My AMG GLC 63S is always in great hands with this dealership.
Paul in service was excellent.
I brought in 2 GLCs and they were most accommodating on a very busy day.
They were very helpful always kept me updated made sure I was treated very nice are respectful
Great staff and service,Greg Dent does a great job every time.
I have owned my Mercedes since 2014. I really appreciate the courteous support and service I received each time I have visited the dealership.
Best service anywhere!!!
Greg provides excellent accommodation and service.
Mike Rhea in the service department exhibits exceptional customer service. Mike looks out for the best interest of my experience as a customer. The after sale care, explanations of services and geniune empathetic approach makes my visits more than just a business transaction. He goes above and beyond what's expected. Stephen Furney always inquires if he can assist in any way. Ms. Susan does the same. Totally outstanding customer satisfaction.
Very professional as you would expect for MB dealership but this is the beginning of a relationship for us and I hope it continues upward.
Excellent service was provided Friendly service and very knowledgeable and informative Timely service provided I
Check, battery light
I took my vehicle in for a recall. The work was done quickly and my car was washed. The service rep was efficient and the service dept completed the task with no issues. In and out in record time.
Paul is considered the one stop shop man! He’s awesome!
Fantastic experience. Sale rep was professional, patient and respectful. Whole experience was wonderful and I have been advertising to my friends about the dealership.
Smooth transition. Would highly recommend.
Always courteous from the concierge to the service Dept.
Great service - very accommodating
My car had a bad head from when it was manufactured and when i called me Paul of south Mississippi Mercedes told me to bring it it and he will get it looked at , and he did just what he said and was a man of his word and for that I’ll always be a customer, he was the best service person i have came across in a long time .
Always great service , appreciate the use of vehicle while my car is being serviced, Mike A+
I can’t say enough good things about Mercedes Benz of South Mississippi. We recently bought a 2023 EQS and like any new technology we had some issues with the car. MBofSM went above and beyond by not only sending a tow truck to us but they also sent a loaner vehicle with it. Like all things mechanical there can be some issues. They took care of everything and we have our car back and are enjoying it again.
Awesome Sauce love Mercedes of South Mississippi Mike always takes care of me and my baby lol
Dealership has a nice waiting room with drinks and snacks. Service advisor are easy to deal with
This is the second vehicle we purchase from SMMB because if Steven. He’s so knowledgeable, friendly and professional
I received very good service and minimal service time each time I have service. Service management is very good at what they do to get my vehicle in and out.
It was great.. my service provider Greg does a very-good job every time i visit.
My first time visiting Mercedes’ benz of southern Mississippi so far so good
They are always great every time I come in for work. Paul took great care of me this time
Unstopped sun roof drains.
MBofSG provides consistently reliable service, whether scheduled maintenance or an urgent need as I had this time. They take care of me, Thanks.
This dealership worked with us and gave us a loaner car, as well as met us to return the car
Paul was an absolute delight to work with. Thank you for your kindness
Fabulous experience, and very welcoming business. James Armstrong did an excellent job. We live 2 hours away and this was worth the drive to make our purchase. Thank you for all your help with photos over the phone. We found the perfect car.
Excellent customer service, I would recommend them to anyone. Thank you James Armstrong for all your help. You are a fantastic Sales Advisor.
Greg Dent is very pleasant and efficient in handling service issues. Greg takes his responsibilities personally in the details concerning servicing my vehicle. He communicates effectively. Friendly and personable.
Mercedes Benz of South Ms is the best dealer ship I have ever bought from. My compliments to James, Adam, Josh, Susan, and Mike.
Very professional. Work was done on time as promised for the price that was quoted. The service department is always a pleasure to deal with.
Making an appointment was quick and easy over the phone. Dropping the car there is also a smooth process.
This team was so helpful and knowledgeable. Great experience all around!!!
Service impeccable, employees courteous, work done consciously and most of all when it comes to billing service agents volunteer any specials available at the time, rarely seen in other dealerships .
MB of South MS sets a very high bar for the customer experience. The facilities were clean and comfortable and the sales representative and other members of the team were very professional , knowledgeable with regards to products and friendly. Mr. James Newkirk went out of his way to match us to a car that would beat suit our needs. He also demonstrated the features of the car and answered all questions clearly and concisely. I would not hesitate to become a repeat customer!
Overall the service was very good. It would be a 5 stars rating if I was ever greeted and the tires pressures were not set at 37 (my car should be 32).
Always a great experience. We have been very happy with the sales and service team.
The service advisor was very nice and efficient. He explained very clearly what service would be completed and even told me of a recall and had it taken care of as well.
Wonderful experience! Paul in the service department is an honest man and great to deal with!
We have purchased four units. The dealership is well managed and is a five star operation. We left a dealership in NOLA after ten years because. The quality of sales and service became so poor
Greg and Paul were both great. Appreciate the ride to Beau. Driver was also great. This rating app is terrible. This is my fourth time typing it and when I get to “submit” it kicks me out of system.