Customer Testimonials

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Google Mar 27, 2023

Thank you for the great customer service.

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DealerRater Mar 27, 2023

Good snacks. Friendly. Punctual. Plus they vacuum and wash my car, which isn't dirty but a freshen up is alwlsys nice.

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Google Mar 27, 2023

The buying experience at this dealership is always awesome!

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Google Mar 27, 2023

I use Mercedes of South MS for all of my Mercedes car care. Paul O'Bannon Service Advisor makes the experience very pleasant and easy. I love the service I consistently receive and will always take my car there. I would also recommend this location to any Mercedes owners. Their prices are always better than the rest and the hospitality hands down is always great.

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Google Mar 26, 2023

Great service!! Greg in the Service Department was awesome! Thank you!

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Google Mar 25, 2023

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DealerRater Mar 25, 2023

Great customer service as usual. Everything was taking care of. Greg is always helpful. Thanks

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DealerRater Mar 25, 2023

Israel was the greatest sales have ever had. He knew each vehicle that I was interested in like a glove! He was very patient, and never forced me into making a decision.

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Google Mar 25, 2023

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Google Mar 25, 2023

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Google Mar 25, 2023

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Google Mar 24, 2023

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DealerRater Mar 24, 2023

I went to this dealership because the closest one to me could not service me until 2 months later. I drove from Gretna, LA. The staff did not disappoint as they were very helpful and kind. They provided shuttle service to me as I went to the mall shop and waited for my vehicle updating me on everything. I had the pleasure of speaking directly with the mechanic who was extremely knowledgeable. I will be returning again.

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Google Mar 23, 2023

Car was inspected for a recall and the service was phenomenal

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Google Mar 23, 2023

Mike was wonderful to work w. He addressed my problem immediately. He was kind , caring and professional.

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Google Mar 23, 2023

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Google Mar 23, 2023

Honest, helpful, professional service in a timely manner.

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Google Mar 23, 2023

Good job on time

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DealerRater Mar 22, 2023

Helpful, timely and friendly. My experience with service visits have been great with this dealership. Highly recommend

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DealerRater Mar 22, 2023

Thanks Mike you always provide courtesy service and excellent help we really appreciate everything you do for us thanks again the Murray family.

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Google Mar 22, 2023

Excellent end to end experience

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Google Mar 21, 2023

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Google Mar 21, 2023

Always a very welcoming atmosphere, what an awesome staff Mike and Gerg are top notch.

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Google Mar 21, 2023

Great service

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Google Mar 21, 2023

In and out fast.

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Google Mar 19, 2023

I brought my car in for a computer update as part of a recall and as always the service was excellent.

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DealerRater Mar 19, 2023

Excellent service. Everyone is so friendly. Make sure your vehicle is well taken care of.

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DealerRater Mar 18, 2023

James and the rest of the crew made buying a car from out of state easier than most places make buying a car when you're there.

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DealerRater Mar 18, 2023

Great service department! New exactly what I needed and made sure I was satisfied before I left the dealership

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DealerRater Mar 17, 2023

Professional, courteous.& clean. I appreciated the advice and time they took to explain my repairs.

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DealerRater Mar 16, 2023

Paul is professional, friendly and always eager to help. The dealership is a great atmosphere.

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DealerRater Mar 15, 2023

Words cannot express our gratitude; outstanding service from beginning to end Absolutely amazing: Israel is phenomenal

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DealerRater Mar 15, 2023

Israel is a great salesman! He is very patient and caring! I would highly recommend him, because he goes beyond to make sure you're satisfied!

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Google Mar 15, 2023

Service- The customer service and respect shown to me by the staff was immense. I had a busy schedule and they helped get me in and out the door. Not only is this dealership friendly and helpful, but they’re also efficient. If you have to go to a dealer MBSM will be a good experience.

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DealerRater Mar 15, 2023

Outstanding dealership. Very clean, comfortable, service provided was great and thoroughly explained, and we were treated with respect and patience.

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DealerRater Mar 15, 2023

Great experience, stephen was so helpful and my purchase was stress free. I will highly recommend this dealership.

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Google Mar 14, 2023

Love Greg and MBSM! That always take great care of me! 10/10

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DealerRater Mar 14, 2023

Exceptional customer service! Paul O’Bannon went above and beyond to meet my needs. I traveled from Slidell to D’Iberville (about 40 mins each way). All locations near me were overbooked and waitlisted me two weeks out. My vehicle could not withstand the wait. Paul took me in the same day and made me and my fiancé feel very welcomed when we arrived. He identified the issue, found me a loaner vehicle and had me out and on my way in 30mins or less. My experience was phenomenal from beginning to end! This will be the only location I bring ...

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Google Mar 14, 2023

Mike in service was extremely helpful in scheduling an appointment, advising me in work to be done, informing me of the status of my car, and in payment. Thank you Mike!

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DealerRater Mar 14, 2023

Great service Service technician was outside outstanding employee always great service and he's very professional

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DealerRater Mar 13, 2023

Fast and friendly, very courteous the whole time I was getting my vehicle, for everyone was interacting with each other, and the customers very well

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Google Mar 12, 2023

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DealerRater Mar 12, 2023

Prompt service Vehicle was picked up and returned the following afternoon It was clean and detailed in and out

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Google Mar 12, 2023

Wonderful! First time at this dealership and I will return for future car checkups. Everyone was so pleasant, helpful and understanding. Truly blessed.

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Google Mar 12, 2023

Mike, my service representative always go beyond what I expect. He certainly raises the bar. He is ginually friendly, professional, and extremely knowledgeable. He kept me updated on the status of my vehicle and was very comprehensive in his explanation of what was needed. It's always a pleasant experience. My AMG GLC 63S is always in great hands with this dealership.

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Google Mar 12, 2023

Paul in service was excellent.

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DealerRater Mar 11, 2023

I brought in 2 GLCs and they were most accommodating on a very busy day.

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Google Mar 11, 2023

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DealerRater Mar 10, 2023

They were very helpful always kept me updated made sure I was treated very nice are respectful

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Google Mar 10, 2023

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Google Mar 9, 2023

Great staff and service,Greg Dent does a great job every time.

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DealerRater Mar 9, 2023

I have owned my Mercedes since 2014. I really appreciate the courteous support and service I received each time I have visited the dealership.

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Google Mar 9, 2023

Best service anywhere!!!

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Google Mar 8, 2023

Greg provides excellent accommodation and service.

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Google Mar 8, 2023

Tire alignment

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DealerRater Mar 7, 2023

Mike Rhea in the service department exhibits exceptional customer service. Mike looks out for the best interest of my experience as a customer. The after sale care, explanations of services and geniune empathetic approach makes my visits more than just a business transaction. He goes above and beyond what's expected. Stephen Furney always inquires if he can assist in any way. Ms. Susan does the same. Totally outstanding customer satisfaction.

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DealerRater Mar 6, 2023

Very professional as you would expect for MB dealership but this is the beginning of a relationship for us and I hope it continues upward.

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DealerRater Mar 6, 2023

Excellent service was provided Friendly service and very knowledgeable and informative Timely service provided I

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Google Mar 5, 2023

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Google Mar 5, 2023

Check, battery light

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Google Mar 5, 2023

I took my vehicle in for a recall. The work was done quickly and my car was washed. The service rep was efficient and the service dept completed the task with no issues. In and out in record time.

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Google Mar 5, 2023

Paul is considered the one stop shop man! He’s awesome!

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DealerRater Mar 4, 2023

Fantastic experience. Sale rep was professional, patient and respectful. Whole experience was wonderful and I have been advertising to my friends about the dealership.

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Google Mar 4, 2023

Smooth transition. Would highly recommend.

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Google Mar 3, 2023

Always courteous from the concierge to the service Dept.

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Google Mar 3, 2023

Great service - very accommodating

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Google Mar 3, 2023

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Google Mar 3, 2023

My car had a bad head from when it was manufactured and when i called me Paul of south Mississippi Mercedes told me to bring it it and he will get it looked at , and he did just what he said and was a man of his word and for that I’ll always be a customer, he was the best service person i have came across in a long time .

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DealerRater Mar 2, 2023

Always great service , appreciate the use of vehicle while my car is being serviced, Mike A+

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DealerRater Mar 2, 2023

I can’t say enough good things about Mercedes Benz of South Mississippi. We recently bought a 2023 EQS and like any new technology we had some issues with the car. MBofSM went above and beyond by not only sending a tow truck to us but they also sent a loaner vehicle with it. Like all things mechanical there can be some issues. They took care of everything and we have our car back and are enjoying it again.

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DealerRater Mar 2, 2023

Awesome Sauce love Mercedes of South Mississippi Mike always takes care of me and my baby lol

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DealerRater Mar 2, 2023

Dealership has a nice waiting room with drinks and snacks. Service advisor are easy to deal with

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DealerRater Mar 2, 2023

This is the second vehicle we purchase from SMMB because if Steven. He’s so knowledgeable, friendly and professional

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DealerRater Mar 2, 2023

I received very good service and minimal service time each time I have service. Service management is very good at what they do to get my vehicle in and out.

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Google Mar 2, 2023

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Google Mar 2, 2023

It was great.. my service provider Greg does a very-good job every time i visit.

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Google Mar 2, 2023

Recall notice

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Google Mar 2, 2023

My first time visiting Mercedes’ benz of southern Mississippi so far so good

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Google Mar 2, 2023

They are always great every time I come in for work. Paul took great care of me this time

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Google Mar 2, 2023

Unstopped sun roof drains.

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DealerRater Feb 27, 2023

MBofSG provides consistently reliable service, whether scheduled maintenance or an urgent need as I had this time. They take care of me, Thanks.

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DealerRater Feb 26, 2023

This dealership worked with us and gave us a loaner car, as well as met us to return the car

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Google Feb 26, 2023

Paul was an absolute delight to work with. Thank you for your kindness

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DealerRater Feb 25, 2023

Fabulous experience, and very welcoming business. James Armstrong did an excellent job. We live 2 hours away and this was worth the drive to make our purchase. Thank you for all your help with photos over the phone. We found the perfect car.

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Facebook Feb 25, 2023

Excellent customer service, I would recommend them to anyone. Thank you James Armstrong for all your help. You are a fantastic Sales Advisor.

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Google Feb 25, 2023

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Google Feb 24, 2023

Greg Dent is very pleasant and efficient in handling service issues. Greg takes his responsibilities personally in the details concerning servicing my vehicle. He communicates effectively. Friendly and personable.

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DealerRater Feb 24, 2023

Mercedes Benz of South Ms is the best dealer ship I have ever bought from. My compliments to James, Adam, Josh, Susan, and Mike.

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DealerRater Feb 24, 2023

Very professional. Work was done on time as promised for the price that was quoted. The service department is always a pleasure to deal with.

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DealerRater Feb 24, 2023

Making an appointment was quick and easy over the phone. Dropping the car there is also a smooth process.

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Google Feb 23, 2023

This team was so helpful and knowledgeable. Great experience all around!!!

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Google Feb 23, 2023

Service impeccable, employees courteous, work done consciously and most of all when it comes to billing service agents volunteer any specials available at the time, rarely seen in other dealerships .

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DealerRater Feb 23, 2023

MB of South MS sets a very high bar for the customer experience. The facilities were clean and comfortable and the sales representative and other members of the team were very professional , knowledgeable with regards to products and friendly. Mr. James Newkirk went out of his way to match us to a car that would beat suit our needs. He also demonstrated the features of the car and answered all questions clearly and concisely. I would not hesitate to become a repeat customer!

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Google Feb 23, 2023

Overall the service was very good. It would be a 5 stars rating if I was ever greeted and the tires pressures were not set at 37 (my car should be 32).

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DealerRater Feb 22, 2023

Always a great experience. We have been very happy with the sales and service team.

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DealerRater Feb 22, 2023

The service advisor was very nice and efficient. He explained very clearly what service would be completed and even told me of a recall and had it taken care of as well.

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Google Feb 22, 2023

Wonderful experience! Paul in the service department is an honest man and great to deal with!

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Google Feb 22, 2023

We have purchased four units. The dealership is well managed and is a five star operation. We left a dealership in NOLA after ten years because. The quality of sales and service became so poor

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Google Feb 22, 2023

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DealerRater Feb 21, 2023

Greg and Paul were both great. Appreciate the ride to Beau. Driver was also great. This rating app is terrible. This is my fourth time typing it and when I get to “submit” it kicks me out of system.

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