Customer Testimonials
I love Greg in the Service Dept. he is the best. Always cushions the blow of how much it’s going to cost.
The service team is amazing! Always ready to help out and go the extra mile for the customer. Mike is absolutely a superb service writer. Highly recommend this dealership service department for any of your Mercedes maintenance needs.
Great service will definitely be using them for all my service work
My service advisor was professional, customer service friendly, and knowledgeable. I always feel like a VIP at this Mercedes-Benz dealership.
Thanks to Paul O'Bannon, Service Advisor, it was a very good experience! And, I usually dread the trip for service.
Prompt service, trots are courteous and makes you feel very appreciated when you call or srribe
Service was excellent! Mr. Gregory was very professional and friendly. Service guys are very helpful and customer friendly. 5 stars! The only thing is what happened to the donuts?
There is something about a company that knows their customers and greets them by name as they walk in the door. Mercedes-Benz of Mississippi just does it! Regardless if you are buying, leasing or just servicing your car, the process is always smooth and all the teams involved are helpful, patient and kind! Thank you Christopher, Israel, Josh, Mike, and the whole crew for making our customer experience always so satisfying at Mercedes Benz of Mississippi!
I wouldn't suggest any other place than Mercedes-Benz of South Mississippi to purchase your automobile. They're very professional and very interested in offering the need that best suits you. The place is always clean and the workers ALWAYS run to greet you with a smile. They're very attentive to your needs and will make sure you're satisfied with your purchase. Thanks Mercedes-Benz of South Mississippi 🥰😍😘
Mercedes Benz of South MS is customer service. Everyone Provided me with Excellent Service. The Service Technician goes above and beyond. I Recommend this Dealership.
My sales agent James was an absolute Gem to work with from start to finish he made the entire process a breeze ! Susan in Finance was amazing she answer all questions, concerns and made sure that the decision I was making was the best one for me.. Thank you for welcoming me to the Mercedes Benz family you guys Rock!!
Great service, quick, only had one small issue, working to get it fixed, I will use them again
Paul was extremely kind and helpful getting my car fixed. He is an Asset to Mercedes Benz of South Mississippi.
quality and service awesome atmosphere 👌
Paul was awesome to work with! Got me in and out quickly without causing too much disruption to my day.
Excellent customer service Easy to schedule appointments. Accommodates schedule requests. Clean and comfortable waiting area
The customer service and friendly they showed interest in a customer I would recommend a friend and I will be back
Knowledgeable, prompt, friendly, easy to work with, got me best rate, completed sale 3 hours
When the salesman came out with the paperwork I was speechless! This was the easiest car purchase I have ever had! They have our business from now on. Easy to work with, even with my tough schedule. My salesman made it work!
They are very accessible and accommodating even when I show up unplanned or call with an urgent need. They explain any charges that are in excess of the expected service prior to providing the repair or service. They are honest and hard working.
Mike was friendly, attentive, professional, helpful and thoughtful. A very professional and efficient experience. Refreshing and a great experience!
They came and got my car took care of the issue in a couple hours! Thanks
These guys are so thorough it's scares me. They keep you looped in until they guve you your car back. Almost like a surgical clinic.
Great service, attentive service reps, speedy mechanics…overall a good experience.
All employees are friendly and helpful. My sales rep, Stephen Furney, was very accommodating and courteous.
James N. made my experience outstanding. So detailed and patient with his customer. He makes you so welcome to the Mercedes-Benz family. Thanks
The best! So courteous and excellent service! I drive an hour and a half to come here for service.
Great experience here. Would recommend in a flash. The people here are so detailed and patient. Everyone welcomes you in. We are very excited and pleased with our new purchase. James N. gets a big shout out from us. Willing to go that extra mile for his customer and he did. I really felt as if he would be there if i needed him with anything related to our new purchase. Great place.
Great service! Gary went above and beyond to solve my issues even though he had to work with a competitive dealership to fix my car.
We have had a great experience dealing with Mercedes Benz of South Mississippi. Their service department is second to none, The workers are well trained and highly skilled professionals and on the other end of the spectrum they are Customer friendly and very accommodating in all aspects of their business. We expected the best and they delivered.
This is always the easiest service drop off and I’m alway make completely satisfied with their performance. I would t trust my car to anyone else. Thank you!
We have bought several cars at this dealership and have always had great service and a quality product!
The customer service, the service on my car and the overall service was very outstanding.
Excellent work. - reliable. - excellent service The vehicle now runs like a dream! Perfect! Thank you!!
Always very customer oriented, friendly and helpful. Comfortable and clean waiting area. Service department is very professional.
Great customer service!! Would recommend to friends for sure! Very professional team and comfortable waiting area.
Israel was fantastic! I was in and with my new car in less than 2 hours. The customer service was professional, friendly, and knowledgeable. Thank you MBSM.
excellent customer service
The service Dept and Mr. Mike Rhea are great. I enjoy coming in there for service to my car. The people there are friendly and know me by my first name!
Quality service and courteous staff
Prompt, courteous service is their Hallmark. The car was cleaned and ready to go in short time.
Our service agent was very courteous and helpful. We were very pleased overall with the quality and timelines of the services provided....
My service rep was awesome and had great customer service, tell him thank you for all his help
Great customer service. Very pleased with the whole process and each representative who assisted us.
I have been a Mercedes customer for years and they always have the best customer service! They work hard to diagnose and repair problems as quickly as possible. I had a very complicated repair, and it was done soo we Ryan anticipated! Great work.
I travel from Mobile to come here! That should be enough said.. They are Awesome. I Always have a great experience.
The service is fast and efficient I love the service staff .
So far, everything has been no problem. They ordered my parts needed and contacted me when they came in to schedule my appointment.
The staff was Courteous and professional. Great service every time. I would recommend this store to family and friends
I always receive individualized service. They are extremely knowledgeable, quick and responsible. Their service department can’t be beat!
Always excellent service. Always pleased with Mike’s service and help. Will continue to bring the car in for service….
Great customer service at this dealership. Israel and Josh were a pleasure to work with. Thank you.
Excellent service. They are professionals at what they do. Will always use them again and again.
Busy but efficient. Other dealer in state had no room for my scheduled service for 2weeks. On my last scheduled service, they provided a service loaner. Both interactions were top notch.
This dealership is very knowledgeable and personable. The waiting room is comfortable or just do a drop-off of your vehicle.
This is the best place ever. Staff members are knowledgeable and extremely courteous. The facilities are very comfortable.
Great service, very professional and fast friendly service
Premium service and customer care. Carlos is extremely knowledgeable and he goes out of his way to be helpful.
The best dealership I’ve ever done business with!!! I’m a client for life. Everyone there is so knowledgeable & friendly. Outstanding customer service is hard to come by these days but MBSM will not disappoint!!!
The sales staff was on top of every issue and it was the simplest new car purchase i have ever been involved with.
Employees were friendly and Completed the job in a timely manner. We received great service!
Work is always done with excellent results. People are very helpful and do their best to keep customers happy.
Mercedes Benz of D’iberville offers the best service around. Their outstanding, professional, proficient, reliable, friendly and timely service is second to none. They have earned my business for a lifetime, and thanks a million for making us feel like a valuable customer.
Outstanding service; exceptional, courteous, and friendly atmosphere. Would not take my car anywhere else for service.
James made this the greatest buying experience I’ve ever had and would highly recommend James and Adam along with the rest of the Mercedes of South Mississippi team!
I recently purchased an SUV for the 3rd time from Steven Biggs at MB in D’Iberville and as always it was a great experience. Steven and the financial guys could not have more efficient and helpful. In regard to the service team, all of our experiences have been very positive. The employees at this location really believe in customer service and my wife and Look forward to working with them on future purchasers.
Great customer service. No pressure. Great detail oriented instructions. Dealership is so clean and organized. Great experience
Always great service from start to finish!!!!
Great service, very professional, honest and helpful. We are from Atlanta and had a dead battery. It was determined that something must have been left on overnight and the battery charged on the drive to the dealership. Didn’t charge me a thing, and even topped off the windshield wiper fluid!!! Way to serve Mercedes D’IBERVILLE!!!
They were able to fit me in for the service and had the part I needed.
Friendly nice they care about your car it gets fixed right prices are reasonableI had a great experience I wouldn’t ask anyone to take their Mercedes there
Phenomenal service! Always pleasant and professional.. and valuable customer service is an understatement. Truly my top choice for any and all service for the past five years!
Stephen made my buying experience quick, easy and straight forward. He did not waste my time with double talk or fake flattery. My transaction was all business and a fair deal!
Both James and Josh provided fantastic service in minimal time invested for the sale. Professional, polite and efficient, these two helped me through the smoothest vehicle purchase I’ve ever made
Very professional staff. It appears they care for the person not just selling a car.
They definitely go the extra mile to make sure all that you have is taken care of.
I buy a car about every two years and I have shopped around the area and MB is by far the best car dealership to work with all along the Coast to include the Mobile area. They have a quality product and they give fair trade-in quotes. They are willing to work with you within reason. The staff is very professional, Israel provided an outstanding experience. Ms. Vargas kept me informed of available vehicles for months before I purchased one. Her communication was professional, very informative, without being overbearing. Perfectly done! Adam does his best to give you the best ...
Great atmosphere and was treated very professional staff was great and very knowledgeable and pleasant
My salesman Stephen Biggs was the greatest! Made it so easy! He is professional and personable.
Very professional I would recommend to family and friends. Thanks you I finally had my Mercedes car.
Mike has always maintained a very personable experience. Great customer service!!!Happy Holidays Merry Christmas
James did an excellent job! We were in and out in a short period of time with a beautiful car!
Mike and his team do a great job serving my vehicle and always get it back to me in a timely manner!
Thanks. Always attentive and friendly. Problem was evaluated and solution provided to me and my family.
They do great work. I've always been pleased with the service I've received.
Quick. Convenient and kind professional great customer service and all the above convenient my choice
Excellent service. All things corrected. Pleasure to work w Mike in service. Appreciate assistance in matters.
Friendly and professional feel comfortable recommending. The service was done in a timely manner and done right.
Professional, prompt and friendly service by a caring and knowledgeable staff. Satisfaction guaranteed every time!
They are the absolute best ! They bend over backwards to please and serve ! Class ac!
Great dealership and I had a great salesman. Love my new Mercedes. Thank youStephen Biggs
